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Big Star Ford

Manvel, TX

4.2
757 Reviews

17717 South Fwy

Manvel, TX

77578

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757 Reviews of Big Star Ford

October 29, 2023

Angel treated me like I was his only customer - and the work I needed was just RECALL work! More

by JIM.LAUCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel in Service
October 28, 2023

I appreciate the communication and customer service I received. The pick-up and Uber rides were a big plus. More

by roadhouse1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service.
October 27, 2023

Been using them for years. They are good at taking care of my issues as well as maintenance requirements, More

by Doc Savage
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
October 26, 2023

Salesperson went over the details of my new car purchase and has been very helpful! More

by 2FREDNOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
October 26, 2023

The salesman gave me an update on my car without me calling and asking about it. Dealer employees are super great Very polite . I will be back for sure for my next vehicle. I will definitely tell frien More

by spacecitydj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adan Moreno
October 26, 2023

Great Service, staff are attentive to what customer needs. Did great service on my vehicle More

by JESSECORPUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
October 26, 2023

AWESOME, service. Marion the service representative is a definite asset. She understands your needs and makes sure your car and you are taken care of. The service mech More

by mullikinj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marion
October 26, 2023

Cory took care of my scheduling of a ford recall. Very pleased with everything so far. More

by bhendrix1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
October 24, 2023

People were friendly and helpful. The waiting time however was extremely long and I didn't get a car wash which is part of the advantage plan. Maybe you should remove car wash from be More

by judyjo.hyde611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
October 20, 2023

Very poor communication. This dealership had my vehicle for over 6 weeks and it still is not fixed properly. More

by rnoeth
Recommend Dealer
No
Employees Worked With
Rosemary Garza, Steffany Smith
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