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Big Star Ford

Manvel, TX

4.2
757 Reviews

17717 South Fwy

Manvel, TX

77578

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757 Reviews of Big Star Ford

November 14, 2023

They were very quick and detailed while i purchased my new vehicle , nice and good service. More

by quarvante1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cole
November 14, 2023

Very pleased with my experience. Have bought multiple autos there in the p ast.will be back More

by JENKINSLTD13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex De La Paz, Ali Alshakarchi
November 14, 2023

Brought my car in for service and the customer service was excellent. The mechanic Angel wad amazing and kept in touch with me through the entire process. Plus the convenience of picking up my car and re More

by kateb720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Steffany Smith
November 12, 2023

Ali was very knowledgeable on the vehicle and helped me get through the process very efficiently. More

by Charles
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Alshakarchi
November 12, 2023

Service i horrible! The service department never called back about an issue with my vehicle. More

by Mary
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Steffany Smith
November 12, 2023

Service writer was very kind and helpful, but waiting three hours for and oil change, wipers, and a battery is just too much. More

by keschwausch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall names.
November 12, 2023

A recall notice i was told it would take 4 hours took two days. If your going to keep my truck, give me a car! More

by 38boss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffany Smith
November 11, 2023

My vehicle came in for 4 different things to be worked on. It was dropped off on a Monday and was told by the middle of that week I'd have an update as to when my vehicle will be read. Didn't hear from an More

by 2229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffany Smith
November 10, 2023

Muy buen servicio, me ayudaron con todo lo que necesitaba. Lo recomiendo a cualquier persona gracias More

by MORQUECHOURIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Santillan
November 10, 2023

They are very reliable and their service is top notch. I have trusted Big Star Ford from my initial purchase and servicing my F-150. I only take my vehicle to them. More

by vodbright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan, Steffany Smith
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