Big Star Ford

My tires were not rotated when requested. I took my car in for the advantage care and my tires were not rotated when requested I took my car in for the advantage care and my tires were not rotated when requested More

Service was accurate and completed in a timely manner. Great service team and awesome atmosphere! Great service team and awesome atmosphere! More

I’ll definitely do business with them on my next vehicle. Really don’t have anything else to say Really don’t have anything else to say More

Professional, friendly, knowledgeable, and client based. Communication about any vehicle problem/advice excellent. I love the personal and caring touches that really make a client feel taken care of in a Communication about any vehicle problem/advice excellent. I love the personal and caring touches that really make a client feel taken care of in a great way!...I would recommend Big Star to others and would let it be known if how awesome it is!!! Ian is an excellent leader in service department and team work is on point. Great communication and resolve to any problems. Easy to talk to never feeling rushed when talking to him. Asset to your company! More

Not a safe dealership has had multiple vehicles stolen off of lot and communication can be lacking between departments. off of lot and communication can be lacking between departments. More

Took truck in. Received no calls with updates. Delayed days after the truck was supposed to get fixed. Shop Broke the front end of my bumper in the shop and didn't Received no calls with updates. Delayed days after the truck was supposed to get fixed. Shop Broke the front end of my bumper in the shop and didn't say anything. Horrible experience to get them to fix it. More

Timely and good communication The Work done as expected and completed efficiently. Work done was communicated clearly upon picking u the vehicle. and completed efficiently. Work done was communicated clearly upon picking u the vehicle. More

Work attitude is positive and hardworking If don't understand, he will help analyze it Very good 👍 understand, he will help analyze it Very good 👍 More

Completed work on time and, toted tires and completed service rewuiremee we it’s as needed. service rewuiremee we it’s as needed. More

Took several days t look at the vehicle. Amounted to 2 $25 parts. Quote for work was over $1000. At the end of the day, did quote the correct fix, so that is good.Fixed it myself for $50. Amounted to 2 $25 parts. Quote for work was over $1000. At the end of the day, did quote the correct fix, so that is good.Fixed it myself for $50. More