Big Star Ford

My F150 was making a noise when I tried to start it, they were telling me that I needed $6000 worth of engine work. I went by and picked up my truck and took it to a local mechanic who fixed the problem for were telling me that I needed $6000 worth of engine work. I went by and picked up my truck and took it to a local mechanic who fixed the problem for half the amount. I feel like they were trying to take advantage of me by charging entirely too much More

Always willing to assist and friendly! Service dept always gives timely updates and confirms whether or not you want the service or not. They are never overly pushy. Service dept always gives timely updates and confirms whether or not you want the service or not. They are never overly pushy. More

It’s ok. The staff needs customer service training. They should stop gossiping with guest about how former employees were not helpful. The lady at the service The staff needs customer service training. They should stop gossiping with guest about how former employees were not helpful. The lady at the service desk when you walk in needs training all she does is complain. More

I have purchased 5 vehicles and each time has been easier . Thanks so much awesome job . Thanks so much awesome job More

Great service. Job well done. Treaded with respect. Provide transportation if you live in within a certain distance. Job well done. Treaded with respect. Provide transportation if you live in within a certain distance. More

Found the problem that nobody else could find , good correspondence, and I think we were fairly charged correspondence, and I think we were fairly charged More

Slow in solving issues Not keeping customer aware what's going on overall very disappointing going on overall very disappointing More

love how they help you. they were so nice and willing wanted to help. glad to do business with you all. thanks for all you do. they were so nice and willing wanted to help. glad to do business with you all. thanks for all you do. More

Very helpful on everything. They go above and beyond to help make things easier and a smooth transaction. They go above and beyond to help make things easier and a smooth transaction. More

The people work together to get things done. The wait is decent and love the Uber since I live around the corner. The wait is decent and love the Uber since I live around the corner. More