Big Star Ford

Ali was great! ! He kept his word and us in and out. I will definitely be referring family and friends. ! He kept his word and us in and out. I will definitely be referring family and friends. More

My service was perfect. I will always use Big Star Ford. Thank you for the great service. I will always use Big Star Ford. Thank you for the great service. More

Quick turnaround. . only 6 hours when I was told 24 -48 hours. Friendly service advisor. . only 6 hours when I was told 24 -48 hours. Friendly service advisor. More

They didn’t reset my oil change system and also it’s been twice that I have been there for the oil change service and they don’t wash my truck, I went back and told the reception guy to put it on the compute twice that I have been there for the oil change service and they don’t wash my truck, I went back and told the reception guy to put it on the computer. More

My F150 was making a noise when I tried to start it, they were telling me that I needed $6000 worth of engine work. I went by and picked up my truck and took it to a local mechanic who fixed the problem for were telling me that I needed $6000 worth of engine work. I went by and picked up my truck and took it to a local mechanic who fixed the problem for half the amount. I feel like they were trying to take advantage of me by charging entirely too much More

Always willing to assist and friendly! Service dept always gives timely updates and confirms whether or not you want the service or not. They are never overly pushy. Service dept always gives timely updates and confirms whether or not you want the service or not. They are never overly pushy. More

It’s ok. The staff needs customer service training. They should stop gossiping with guest about how former employees were not helpful. The lady at the service The staff needs customer service training. They should stop gossiping with guest about how former employees were not helpful. The lady at the service desk when you walk in needs training all she does is complain. More

I have purchased 5 vehicles and each time has been easier . Thanks so much awesome job . Thanks so much awesome job More

Great service. Job well done. Treaded with respect. Provide transportation if you live in within a certain distance. Job well done. Treaded with respect. Provide transportation if you live in within a certain distance. More

Found the problem that nobody else could find , good correspondence, and I think we were fairly charged correspondence, and I think we were fairly charged More