Big Star Ford

Guessing the service center is good didn’t have dealings with them. Dealt with as pre sales with them. Dealt with as pre sales More

I bought my truck here at big star ford and had 3 free oil changes. First oil changes went great but then the second was the worst. Didn’t have steering fluid I needed the fuel filter wasn’t changed like oil changes. First oil changes went great but then the second was the worst. Didn’t have steering fluid I needed the fuel filter wasn’t changed like I asked them too! I will not be going back for my third worst service ever! More

My service advisor was great and very knowledgeable Marion got my vehicle back on around the time she promised Marion got my vehicle back on around the time she promised More

I love the excellent service that I always get at Big Star Ford. Your employees are very professional.! Star Ford. Your employees are very professional.! More

Always informative and helpful. Wonderful attitude and atmosphere. Very knowledgeable of your vehicle warranty and what’s due Wonderful attitude and atmosphere. Very knowledgeable of your vehicle warranty and what’s due More

Derek was very friendly and extremely easy to work with. He listened to what my needs were and worked hard to meet them. He even took a 360 degree video of the vehicle I was interested in and sent it to He listened to what my needs were and worked hard to meet them. He even took a 360 degree video of the vehicle I was interested in and sent it to me before I drove to the dealership. I very seldom purchase an extended warranty when buying a new vehicle. The finance department spent a lot of time explaining what each package covered making the decision to purchase one extremely easy. Due to TxDOT requirements along SH 388the dealership access is not real easy, but worth the inconvenience. More

good service polite people and prompt answer all my questions very satisfied very nice people questions very satisfied very nice people More

The dealership is great and has good customer service. Renee is the best. Every time I need help with anything she's is always available to help Renee is the best. Every time I need help with anything she's is always available to help More

We had a few hiccups, buy Stephanie the service manager, was king enough to get then corrected. was king enough to get then corrected. More

Fast and they did awesome work . I will be going back. And very helpful with my needs I will be going back. And very helpful with my needs More