Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Most idiotic people I've ever seen Had to give it one star because there was a no star button. Bought a truck, after 3,000 miles it totally craps out, I'm out 20,000 and service departm Had to give it one star because there was a no star button. Bought a truck, after 3,000 miles it totally craps out, I'm out 20,000 and service department said it would take 7 days to diagnose it????? Really 7 days, I wouldn't trust these morons to change my oil let alone my truck. Don't be fooled, go to a real dealership out there, they sell lemons here and lemons only More

Very friendly and helpfull I just purchased a new 2016 Wrangler Unlimited with help of Kevin Faulkner as my salesperson. I went to dealership looking for a particular make a I just purchased a new 2016 Wrangler Unlimited with help of Kevin Faulkner as my salesperson. I went to dealership looking for a particular make and model and Kevin Faulkner was able to locate it for me. It was a very easy Jeep purchase . Thanks Guys , Dennis More

Michelle is awesome When I first purchased a car back in 2012 clear lake dodge was great. Never any issues, problems or disagreements for the first several years.. Within When I first purchased a car back in 2012 clear lake dodge was great. Never any issues, problems or disagreements for the first several years.. Within the last year I've been having issues with the service drive only. Everyone there is usually so nice and accountable.. But within last year I've had several issues take place.. Three times I brought my car in for oil, rotate tires and wash.. Three times my tires weren't rotated but dealership stated they did. Also had warranty issues, somewhat resolved. Also, no one in service ever returns a call or it takes 3-4 days before doing so.. Before, it wasn't like that. I was also charged for tire rotations that never happened as said up above. Credits of rotations were gone, never credited back. And your service advisor Sylvia needs more training and a better knowledge of her position. BUT I will say this for positive feedback... Michele in rent/loaner car division is fantastic! She's helped me out through bad times and made things so much better. She's probably the only reason I'm still around and haven't gone higher up the chain.. She is very friendly and great customer service.. You better hang on to her. She's the ONLY reason I gave your dealership 5 stars. If not for her, it would have been 1 star. More

Great Buying Experience What made the buying experience great was our sales rep Chris Hodder! He was a joy to work with and Chris got me everything I wanted in my new car. Ch What made the buying experience great was our sales rep Chris Hodder! He was a joy to work with and Chris got me everything I wanted in my new car. Chris Hodder is what makes Clear Lake Dodge a great place to purchase a vehicle. Thanks Chris! More

The Bell Family Great salesman, Hunter Campbell, very polite and respectful. They gave us a great deal on a totally awesome Dodge Ecodiesel 4X4 Longhorn!! Scott, the Great salesman, Hunter Campbell, very polite and respectful. They gave us a great deal on a totally awesome Dodge Ecodiesel 4X4 Longhorn!! Scott, the finance guy was friendly, helpful and very informative. More

Fast service Went in to get my oil changed and rotated my tires. The service tech was friendly and helpful. I had no issues with the service I recieved. Went in to get my oil changed and rotated my tires. The service tech was friendly and helpful. I had no issues with the service I recieved. More

Truck in great hands My visit to clear lake Dodge was a little Rocky at first but I was soon re greeted by a woman named Michelle Paxton. She was the most straight forward My visit to clear lake Dodge was a little Rocky at first but I was soon re greeted by a woman named Michelle Paxton. She was the most straight forward person I meet at the dealership. She stopped what she was currently doing to address my problems and didn't stop till it was resolved... I'll always be a loyal customer at clear lake Dodge as long as she's there... Thanks again Michelle for making my visit to your service center amazing!!! More

Great visit I went into get my routine service on my Dart and Daniel Doverspike took great care of me he origanilly showed me the dart when i was looking to buy a I went into get my routine service on my Dart and Daniel Doverspike took great care of me he origanilly showed me the dart when i was looking to buy and he took the time again to show me another car i am considering, he has great customer service and I will be back to see him. More

Best car purchase experience ever Patti D gave her best, honest, user friendly that made the purchase of this jeep happen. Got an excellent trade in value on our trade. Patti, the supp Patti D gave her best, honest, user friendly that made the purchase of this jeep happen. Got an excellent trade in value on our trade. Patti, the support staff, and the finance manager made this happen. Hands down the most fun I've ever had too buying a car. More

Daniel doverspike service extraordinaire Daniel doverspike sold me 2 vehicles and the process what Smooth and easy now he takes care of both of them threw the service department and makes it Daniel doverspike sold me 2 vehicles and the process what Smooth and easy now he takes care of both of them threw the service department and makes it even easier on me thanks daniel!! More