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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,524 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,524 reviews
Verified Customer
March 07, 2025
I wanted to buy a truck that I saw online and asked for an out-the-door price. I planned to pay cash and wire the money. I was unable to get an email response with the price. Usually that means that the on an out-the-door price. I planned to pay cash and wire the money. I was unable to get an email response with the price. Usually that means that the online price is dishonest. Tried 4 times to no avail and I'm not gonna call Daniel or Brittany to hear a story. More
by JD not Vance
Employees Worked With
Daniel, Brittany
March 07, 2025
I was waiting on my part n no one ever called me to say hey it’s here let’s schedule an appointment. So we had to call and ask if the part was in . Customer service not that great no one follows up. hey it’s here let’s schedule an appointment. So we had to call and ask if the part was in . Customer service not that great no one follows up. More
by EVALDEZ1980
Employees Worked With
Don’t remember
March 02, 2025
When we purchased our truck we bought a warranty that cover a loaner for extended service times. However, when I came in with the truck I was told we have none that I would be put in line with others. Su cover a loaner for extended service times. However, when I came in with the truck I was told we have none that I would be put in line with others. Surprisingly when I spoke with someone else two just popped up. My truck was there for a week and my wife had to come there to show them the sound that was in question. Only to be told before hand they found a water bottle under the passenger side front seat. It was rather frustrating that we were told the sound was coming from a water bottle under after all these run around it was a cracked heat plate in the exhaust system. Taking a week to find and diagnose (which my wife found for you) and having to fight for something that was promised on purchase was extremely exhausting. Josh was the service advisor that ended up helping us the most. Moving forward I will only deal with Josh for any services at your location. More
by johnmaxey09
Employees Worked With
Josh, meham
March 01, 2025
Este lugar Se ha convertido en mi lugar de ido para cualquier mantenimiento en todos mis vehículos. El personal es increíble y profesional, especialmente mi asesor de servicio, Adrian A. Es honesto y d cualquier mantenimiento en todos mis vehículos. El personal es increíble y profesional, especialmente mi asesor de servicio, Adrian A. Es honesto y directo sobre qué esperar en costo y plazo. ¡Se lo recomiendo a todo el mundo! ¡Gracias por cuidar siempre de mis camiones! More
by ezgrimaldo410
Employees Worked With
Adrian
