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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.3
1,345 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,345 reviews

November 06, 2024

This dealership is exemplary! From the sales team to finance, and even the service department, this staff is top notch! The facility is clean and accommodating. You can tell they More

by bellesnspeedjunkie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Brandon Cantu, Finance Officer Cindy Miranda, Service Manager Vincent
November 04, 2024

Thanks very much for servicing my Ram 1500. Professional service. There was a long wait time, even though I had made an appt, but the service center provided an Uber so I didn't have to wait at More

by claytonrobertbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Austin maybe?
November 02, 2024

Sales man is agresive and the waiting time on financial are is extrem way yo long More

by SZEMAK66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

The staff were all pleasant and accommodating to my children but the process was drawn out longer than necessary. More

by jessishoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Jasmin really made sure to take good care of me and my vehicle. Had the best customer experience with her despite the short notice of my car needing services More

by lucillemae98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin at the service depth. 5 starts
October 31, 2024

Great all around car buying experience. Excellent sales department. Nick and Jesse were extremely helpful. Finance was great as well. Chris made sure I had all the coverage I needed. Hats More

by mgreen709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Robertson, Jesse in sales. Chris Schnooberger in finance.
October 31, 2024

Great support from Mehma. Constantly kept me informed and made sure I had a loaner. More

by JaylonW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma Baig
October 30, 2024

Very slow. Lack of communication between The service desk and myself is definitely the number one problem. I checked it on time but I didn’t hear from them unti More

by ALWZTRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
October 30, 2024

The service is generally good, with one notable exception. During the course of an oil change/fluids check, the tech left the cover off of the brake fluid reservoir. The cover was lost/misplaced, a More

by atorres78704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

I am so grateful for our salesman and the team at Big Star. Everyone was so nice and helpful. More

by dhouse2509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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