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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,345 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,345 reviews
Verified Customer
November 22, 2024
They Lost 2nd key fob & couldn’t get salesman to call me back with update back with update More
by foreveryoung7474
Employees Worked With
November 22, 2024
Made a deal with the salesman for a specified price (including taxes, etc.); got a cashiers check for the amount stated. When I got to the finance manager, Dejuan Wright, the price was increased by $1 (including taxes, etc.); got a cashiers check for the amount stated. When I got to the finance manager, Dejuan Wright, the price was increased by $100. Such a small amount - crazy - but they wouldn't reduce the price to the agreed amount. Instead, they removed some services that would be provided, which resulted in the price being $199.95 below the cashiers check. Dejuan said I would get a check in the mail in about 2 weeks. It's been more than six weeks. I've called several times - no one ever calls back and their voice mail won't accept messages. I tried to call the salesman and he's never there. More
by tdevetski
Employees Worked With
Nick Robertson, Dejuan Wright
November 18, 2024
Good buying experience. They got deal done quickly. Would recommend highly. Quick purchase. Got truck I needed. They got deal done quickly. Would recommend highly. Quick purchase. Got truck I needed. More
by rwdenergy
Employees Worked With
November 17, 2024
Great vehicle, at a nice price. My RAM 1500 was delivered in perfect condition, just as promised, on time. The staff was extremely helpful in all phases of this purchase! I highly r My RAM 1500 was delivered in perfect condition, just as promised, on time. The staff was extremely helpful in all phases of this purchase! I highly recommend Big Star! More
by msampson101
November 16, 2024
Call around but this will the best place to take your vehicle it had a better price a they only took 2 days like they said they where. I’ll definitely take my truck back there for any other work I need vehicle it had a better price a they only took 2 days like they said they where. I’ll definitely take my truck back there for any other work I need More
by lucky41day
Employees Worked With
Wes’s
November 14, 2024
My service experience was UTOPIA. From start to finish, a wonderful experience. Continue the great work. From start to finish, a wonderful experience. Continue the great work. More
by sedricmyers
November 13, 2024
Excellent service and very easy to reach a deal that was equitable for both parties. I will be back to buy my next truck! equitable for both parties. I will be back to buy my next truck! More
by rand_hopkins
