Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Absolutely terrible. We waited over the weekend to pick up the vehicle on a tuesday for paint repairs. Our sales person told us it was too expensive to repair based on Hy We waited over the weekend to pick up the vehicle on a tuesday for paint repairs. Our sales person told us it was too expensive to repair based on Hyundai recommendation. Then we were told it would be taken care off. No action has been taken. We should’ve refused the vehicle. We are thoroughly upset.I will never recommend any to this dealer. More

Los vendedores fueron muy profesionales,han gestionado cada inquietud con eficiencia, del área de finanzas la Señorita Cindy Miranda llevó nuestro acuerdo a un mejor nivel de cuidados y beneficios,solo a cada inquietud con eficiencia, del área de finanzas la Señorita Cindy Miranda llevó nuestro acuerdo a un mejor nivel de cuidados y beneficios,solo a pesado en contra y por mucho el pésimo trato que recibí en el área de servicios,la verdad no he vuelto a sus dominios solo por falta de tiempo,tampoco esperaba tener que hacerlo tan pronto,pero en breve estaré con con ustedes para ajustar cuentas, el producto que me han vendido esta defectuoso y hago énfasis en que no fueron resuelto los problemas en el área de servicios, de ahí mi calificación, Carlos Andres Hernandez. More

As far as getting the oil change was no problem, never has been. I had another issue for the service dept. to look at. The original advisor said I had to leave it and it would be a week before they coul has been. I had another issue for the service dept. to look at. The original advisor said I had to leave it and it would be a week before they could look at it. I couldn't be without my truck for that long. I ask if I could make another appointment to have it looked and I was told I could not. I was then turned over to another advisor I am a little disappointed that this could not be done. I have a RAM factory installed trailer camera system that quit working for some reason. I just needed look at. More

The customer service was fantastic. From check in, diagnosis, and repair, everything was handled professionally. From check in, diagnosis, and repair, everything was handled professionally. More

I was very pleased with my service experience at the dealership. The work performed was as stated and good quality. dealership. The work performed was as stated and good quality. More

It took for ever to fix one recall, no suficient respect for costumers. Each time I called to find out if the car was ready, you kept telling me; oh yea its almost ready but it wasnt truth. No until 5 days for costumers. Each time I called to find out if the car was ready, you kept telling me; oh yea its almost ready but it wasnt truth. No until 5 days later. More

My salesman Dennis Wright was very professional and a lot of fun to work with. The dealership is conveniently located and appears to be a top notch establishment. I have no complaints. of fun to work with. The dealership is conveniently located and appears to be a top notch establishment. I have no complaints. More

The team was amazing and understanding! They helped me understand the car buying process and the insurance policy and all I needed. They helped me understand the car buying process and the insurance policy and all I needed. More

The service staff treats each customer as an individual snd takes care of their needs. snd takes care of their needs. More

Just for my new Challenger from them. The customer service was exceptional from factory order to delivery. My salesman Jerrod and the sales manager Kenny both went above and beyond for me The customer service was exceptional from factory order to delivery. My salesman Jerrod and the sales manager Kenny both went above and beyond for me every step of the way. I would recommend them to my best friend without hesitation. More