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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,385 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,385 reviews
Verified Customer
March 21, 2024
Person has helped me Josh was very helpful he was new but he still tried to help me to the best of his ability and I appreciated that he was very good very thoughtful and very kind he still tried to help me to the best of his ability and I appreciated that he was very good very thoughtful and very kind More
by jcoleytexas
Employees Worked With
Josh
March 19, 2024
After going to 2 other dealerships in the area to fix the issue with my 2022 Dodge Durango, only to have the issue happen again, Big Star gave us red carpet treatment and permanently FIXED the issue! Thank y issue with my 2022 Dodge Durango, only to have the issue happen again, Big Star gave us red carpet treatment and permanently FIXED the issue! Thank you Big Star! More
by snbyerly
March 19, 2024
Alway professional and courteous service. The waiting area is clean, and the staff kept me informed on the progress of the maintenance being completed on my vehicle. The waiting area is clean, and the staff kept me informed on the progress of the maintenance being completed on my vehicle. More
by RODERICK.L.ROBINSON
Employees Worked With
Paul Davila
March 19, 2024
This is the location that I Always go to get oil change. Now I started to think maybe it’s time for me to change. Oils change and tire rotation service is getting sloppy. They don’t take their time to bolt Now I started to think maybe it’s time for me to change. Oils change and tire rotation service is getting sloppy. They don’t take their time to bolt it down my lug nots. Maybe they think I’m a women I won’t see it. Now every time I’m about to leave the dealership I have to check all the lug nots all in place. They even lost one of my own lug nots and my husband had to replace one from our own pocket. When I try to change the air filter myself I found out they lost the screw to Secure the air filter. They just got so lazy don’t finish the job properly. I’m so disappointed. The only person is working hard in that place is the cleaning lady. Thumbs up for her. More
by Dongmeiprice1322
Employees Worked With
No one
March 18, 2024
Great financial advisement dealing with pursuing customers that have financial trouble. Thank you Big Star Dodge. customers that have financial trouble. Thank you Big Star Dodge. More
by D’Andre
March 18, 2024
Very good customer service Nice vehicles on the lot I’m a very satisfied customer lot I’m a very satisfied customer More
by mikechavis5252
March 18, 2024
I had the best sales experiance ever with DeJuan Wright. When we went in we told him we were just looking. He treated us like we were his most important customers! When we went in we told him we were just looking. He treated us like we were his most important customers! More
by JIM F
March 15, 2024
This service department is by the far the best experience I have ever had at a dealership. Appointment times are honored and always greeted by friendly staff. I have ever had at a dealership. Appointment times are honored and always greeted by friendly staff. More
by jamudgett
Employees Worked With
Service Department
