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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,385 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,385 reviews
March 27, 2024
Austin our service advisor was excellent in keeping us up to date. They kept working until the issue on our recall was resolved. Only downside was they put a damaged old shift knob that wasn't ours on the ve to date. They kept working until the issue on our recall was resolved. Only downside was they put a damaged old shift knob that wasn't ours on the vehicle More
by jbowman64
Verified CustomerEmployees Worked With
Austin
March 26, 2024
This is the second time I’ve dropped my truck off for service and when I got it back I was missing items. I’m very displeased that o can’t trust my things to still be in my vehicle when I pick it up. service and when I got it back I was missing items. I’m very displeased that o can’t trust my things to still be in my vehicle when I pick it up. More
by dclem96
Employees Worked With
Paul D
March 26, 2024
Jason was a great sales representative. Really like working with him. By far the best customer service I have gotten at a dealership. I purchase a new truck about every 3 years and they mad Really like working with him. By far the best customer service I have gotten at a dealership. I purchase a new truck about every 3 years and they made it extremely easy. More
by trey_neeley
Employees Worked With
Jason Chatron
March 26, 2024
Excellent work, straight and to the point with no hassles or delays. Richard Fernandez took care of me. Below is listing people whom I never communicated with. or delays. Richard Fernandez took care of me. Below is listing people whom I never communicated with. More
by jeep0
Employees Worked With
Richard Fernandez
March 25, 2024
Is been a nice and fast experience, no time lost, and all promises done on time, I get a windshield change on warranty plus oil change at the same time, perfect for me! Ms Memha is the best! promises done on time, I get a windshield change on warranty plus oil change at the same time, perfect for me! Ms Memha is the best! More
by brevigua3
Employees Worked With
Ms Memha
March 24, 2024
Considering you sent this survey to the wrong person, attention to detail is lacking. I live in Calgary FFS and have only been to Texas on business decades ago. Therefore I have rated everything as "Very attention to detail is lacking. I live in Calgary FFS and have only been to Texas on business decades ago. Therefore I have rated everything as "Very Poor" More
by john.wester0
March 23, 2024
Not able to accurately communicate scheduling. Too many vehicles in service to handle and provide proper customer service. Too many vehicles in service to handle and provide proper customer service. More
by darwin3
March 23, 2024
My first new car purchase with Ashley was fast and went smooth. Her help was very much appreciated. smooth. Her help was very much appreciated. More
by JESSICA_LUVSYOU
March 23, 2024
Costumer service at this dealership was excellent. My salesman was Richard and he made the whole experience so nice and smooth. He really took the time to help me get approved for a vehicle and made s My salesman was Richard and he made the whole experience so nice and smooth. He really took the time to help me get approved for a vehicle and made sure he understood exactly what I needed and what I was looking for. Would definitely recommend this dealership to anyone looking to purchase a new vehicle. More
by ac_jm2813
Employees Worked With
Richard Fernandez
March 23, 2024
It was an absolute pleasure to work with Paul. He got the Jeep back to the service department addressed the issue and promptly returned the vehicle. He got the Jeep back to the service department addressed the issue and promptly returned the vehicle. More
by kgb
Employees Worked With
Paul Davila Service Department
