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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,345 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,345 reviews
November 30, 2024
I have a Jeep Commander 2007 for which I purchased a lifetime warranty that Mopar offered at that time. Dorena and Ike helped me repair the Jeep under warranty. Now Dorena and Ike are gone , and I can' lifetime warranty that Mopar offered at that time. Dorena and Ike helped me repair the Jeep under warranty. Now Dorena and Ike are gone , and I can't get my Jeep serviced. The new service manager seems to have an "I can't because " attitude and stops all efforts to help. More
by ralph30
Verified CustomerEmployees Worked With
Austin Smith, Steven Garcia
November 30, 2024
The service rep that I had was very helpful and kept me informed through the repair that I needed to have on my vehicle through out the process. He was very up front about how long it would take and even w informed through the repair that I needed to have on my vehicle through out the process. He was very up front about how long it would take and even went into detail why. Most of my experiences have been just a drop off and we will call when it is ready. No realistic ETA. More
by tim.yancey
Employees Worked With
The service tech!or manager that took my truck in. I believe his name was Adrian. Might be wrong.
November 30, 2024
Was what I was expecting but Still waiting on gift card from test and purchasing vehicle. from test and purchasing vehicle. More
by justinissac07
November 29, 2024
I was in Austin for the weekend and was talking to Daniel my salesman , he worked every angle he could and got the sale in order , so I drove back to Houston and did the deal , overall he did a great job and my salesman , he worked every angle he could and got the sale in order , so I drove back to Houston and did the deal , overall he did a great job and got me what I wanted, he did a great job . More
by lynnturner8109
Employees Worked With
Other Employees :
Cindy Moran in the finance department also did a fantastic job of explaining everything to me
November 27, 2024
Ram 2500 4x4 crew cab short bed. I am very pleased with this dealership have already recommended to friends. I am very pleased with this dealership have already recommended to friends. More
by JONATHAN.MICHAELS
November 27, 2024
Very professional, extremely helpful and attentive in finding and providing the exact vehicle I was looking for. finding and providing the exact vehicle I was looking for. More
by cjammer_2008
Employees Worked With
November 26, 2024
Never had an experience like I did with Jessie we were in,looked and test drove a suv loved it and I purchased it it all went so smooth . Never been in and out so quick. And I love my Jeep in,looked and test drove a suv loved it and I purchased it it all went so smooth . Never been in and out so quick. And I love my Jeep More
by jmount1026
Employees Worked With
