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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.2
1,650 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,650 reviews

September 11, 2024

Good service every time vehicles always ready when promise will continue doing business there thanks again More

by jlloreda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
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September 11, 2024

When I put on my air condition all the way up high it makes a lot of noise it was not making any noise before More

by debbie5227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
September 11, 2024

I enjoy dropping off my vehicle for service knowing it is in great hands.Service dept is #1 in my book More

by alanjschwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma my service advisor, Madison Spencer, Sky Dejohn
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September 10, 2024

Pricing was upfront and the process was easy. Didn't waste my time, which is greatly appreciated. More

by EDDIE58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wade Robinson
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September 10, 2024

Everything went ok, had to wait about 4 days to get my vehicle but other than that it was good More

by gonzales.miguel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
September 10, 2024

Great customer service and staff with knowledge. Listened to issues I was having with vehicle and made the necessary repairs. More

by shawnwilson123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
September 10, 2024

Service does a great job. Truck was ready when promised. Easy to make appointment and service prices seam fair. More

by brogers7106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
September 09, 2024

I was treated with much care. Rema made sure I understood my service being done and more options for servicing. More

by babydoll121970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
REMA? SERVICE DEPT
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September 08, 2024

Friendly Professional Precise Ir is easy to do business at this dealership because of their friendly, professional, and exacting service. More

by paulddowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
September 08, 2024

Was pleased every step of the way until I was able to review the thumb drive I was provided instead of actual paperwork. I specifically informed the salesman and the finance woman that I was not interes More

by dbedingfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
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Sep 09, 2024 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Ryan Davis, General Manager rdavis@bigstardodge.com

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