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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.2
1,649 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,649 reviews

September 14, 2024

Excellent experience! These guys and gals shoot you straight and have an honest approach in customer service. Dennis was my salesperson and did a phenomenal job. 5 stars! More

by Don Aldridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis, Madison Spencer, Sky Dejohn
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September 14, 2024

I brought a 2500 ram 2 weeks ago and Iam still waiting on my running boards they owe me hard to get a date from them that they will install tjem More

by chriscazares390
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Madison Spencer, Sky Dejohn
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Sep 18, 2024 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Ryan Davis, General Manager rdavis@bigstardodge.com

September 14, 2024

Work was done quickly, took several days before diagnosis, I had to call for updates. More

by 713jag
Recommend Dealer
Yes
Employees Worked With
Austin
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September 13, 2024

Professional respect kindness service. Exceptional seating area, waiting time reasonable, communication very well. Absolutely the wonderful dealership in our area More

by ruwen142429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davis service department
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September 12, 2024

We had a good experience at this dealership. It was a quick in and out process. More

by Donald Shamblen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
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September 12, 2024

Salesman Wade was great. Everything went as planned fast and efficent. Vechicle was clean and ready on time. More

by reosforje
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Robinson, Madison Spencer, Sky Dejohn
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September 12, 2024

Adrian Alvares was my service advisor and did a very good job helping me. Thanks More

by john77581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alvares
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September 11, 2024

Was pleased to be able to get a same-day oil and filter change without a prior appointment when I arrived in the afternoon. More

by drglandorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have my invoice handy. You can check it to see my service rep.
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September 11, 2024

The dealership was very clean. The staff was very nice, polite, informative and the wait time was not bad at all. More

by mrc_fire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
September 11, 2024

Good service every time vehicles always ready when promise will continue doing business there thanks again More

by jlloreda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Report | Print
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