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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,385 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
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Showing 1,385 reviews
April 06, 2024
I enjoyed the purchase experience with DeJuan. However the follow up after the purchase was less than ideal. Agreed upon spray in bedliner took two weeks and had to constantly be after staff. Agre However the follow up after the purchase was less than ideal. Agreed upon spray in bedliner took two weeks and had to constantly be after staff. Agreed upon oil changes and washes where charged on the overall price. Still waiting on refund check after 2 months. DeJuan also promised a full tank of gas and it has been so challenging to schedule. Overall good buying experience but follow up has been less than ideal on agreed upon services. More
by JoseDavid
Verified CustomerEmployees Worked With
DeJuan
April 05, 2024
I enjoy a wonderful experience at Big Star Chrysler Jeep Dodge RAM I Would recommend to anyone Dodge RAM I Would recommend to anyone More
by greglgreen92
April 05, 2024
It was a great experience, No pressure from the salesman and quick getting financing done. and quick getting financing done. More
by WRAPMASTERS
April 05, 2024
Austin is always a great help. They were able to identify the issue and so far I’ve had no problems with my vehicle. They were able to identify the issue and so far I’ve had no problems with my vehicle. More
by joeray86
April 04, 2024
I've called multiple times to speak to service and here it is 3 days later and still waiting. I was told I would get a call back immediately and still no call from anyone. it is 3 days later and still waiting. I was told I would get a call back immediately and still no call from anyone. More
by katiedavis2526
Employees Worked With
Service
April 02, 2024
Josh has been spectacular with his promptness addressing any and all concerns. He has amazing communication, patience, and understanding. Josh is great at what he does. any and all concerns. He has amazing communication, patience, and understanding. Josh is great at what he does. More
by gette.gj
Employees Worked With
Josh
April 02, 2024
The staff is courteous and the work is great and always meets my expectations. Issues are always communicated well. meets my expectations. Issues are always communicated well. More
by laurie.berkenstock83
