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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,384 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,384 reviews
April 19, 2024
The young lady that assisted me seemed nice but she called me twice to tell me the price of my car. Each time I asked her does that include my warranty, because I have extended warranty. She was not called me twice to tell me the price of my car. Each time I asked her does that include my warranty, because I have extended warranty. She was not aware of that. She said she will call me back to give me an updated price and never did. I found out what I owed once I picked up my car. More
by cassieballard2002
Verified Customer
April 19, 2024
Staff was helpful in the process. Though the financial process was quite a bit drawn out and had to repeat items already completed multiple times. Though the financial process was quite a bit drawn out and had to repeat items already completed multiple times. More
by mtegbe
April 18, 2024
The sales person listened and did not pressure. I am worried about service department. Most are not friendly and don't treat customers that spent their hard earned money buying a vehicle with I am worried about service department. Most are not friendly and don't treat customers that spent their hard earned money buying a vehicle with any kind of customer service . Makes you not want to buy a brand. More
by BRONCOS09.AA
April 18, 2024
Polite, courteous professional I’ve been telling her since 2009 won’t go any place else since 2009 won’t go any place else More
by ewagner3
Employees Worked With
April 17, 2024
Big Star Dealership receives a five star for everything from the car options, sales, accounting, and service! from the car options, sales, accounting, and service! More
by johnlovoi
April 17, 2024
Joe in service is always 💯! ! Super helpful informative and wants to get get you taken care of. Rare these days. I definitely recommend them for service ! Super helpful informative and wants to get get you taken care of. Rare these days. I definitely recommend them for service More
by waterzgonzalez33
Employees Worked With
Joe
April 17, 2024
Ike fixed me up. He kept me informed and showed me around the customer waiting. He kept me informed and showed me around the customer waiting. More
by ctayloriii
April 16, 2024
IT COULDN'T HAVE BEEN ANY BETTER. PAUL IS DEFINITELY AN ASSET TO YOUR COMPANY. I WAS OUT OF THERE EARLIER THAN EXPECTED AND THE COMMUNICATION WAS GREAT! PAUL IS DEFINITELY AN ASSET TO YOUR COMPANY. I WAS OUT OF THERE EARLIER THAN EXPECTED AND THE COMMUNICATION WAS GREAT! More
by margorieves
Employees Worked With
PAUL
