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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,524 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,524 reviews
Verified Customer
August 28, 2024
Lack of communication. Inability to explain unnecessary recommended repairs. Did not call back when they said they would. Had to make multiple calls get status updates. It Inability to explain unnecessary recommended repairs. Did not call back when they said they would. Had to make multiple calls get status updates. It took over two weeks for a simple wheel sensor replacement. Did not address temperature sensor issue. More
by mr.ryanbrooks
Employees Worked With
Madison Spencer, Sky Dejohn
August 27, 2024
Received exceptional service from sales consultant Martina Canul she listened and answered all my questions for me to proceed with a phenomenal purchase. Martina Canul she listened and answered all my questions for me to proceed with a phenomenal purchase. More
by c1fennell
Employees Worked With
Madison Spencer, Sky Dejohn
August 26, 2024
Very confusing. No welcome person to point you in the right direction. My service director Memah was horrible and worthless. Never called me or updated me about my t No welcome person to point you in the right direction. My service director Memah was horrible and worthless. Never called me or updated me about my truck. More
by jyotkc
Employees Worked With
Memeh
August 26, 2024
I had a great experience working with Nyanna to purchase a new Jeep vehicle. I had never owned a Jeep before and had lots of questions about different options available. She was very patient and let me work a new Jeep vehicle. I had never owned a Jeep before and had lots of questions about different options available. She was very patient and let me work through my decision process and I eventually bought my new Jeep vehicle from her. The finance staff was very thorough and Tommie explained all the papers I was signing and what everything meant. I absolutely love my car and feel very good about the purchase experience!! More
by stargazer75
Employees Worked With
Nyanna (sales), Tommie (finance/admin), Madison Spencer, Sky Dejohn
