Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

The dealership has great promotions with good prices! The staff was very courteous and helpful, making our car-buying experience painless and less time-consuming. The staff was very courteous and helpful, making our car-buying experience painless and less time-consuming. More

Everyone was friendly and willing to help out. Very detailed info given when I picked up my vehicle. Very detailed info given when I picked up my vehicle. More

Everything was good when the sales person was selling after that he couldn’t even take the time to secure the stuff I left in the trade in called several time they put me through no answer they suck after that he couldn’t even take the time to secure the stuff I left in the trade in called several time they put me through no answer they suck More

I can't remember when I have dealt with a more dishonest salesperson, Dennis Wright. I allowed him to twist the numbers around from what I was paying for the truck and what I was getting for my trade-in, t salesperson, Dennis Wright. I allowed him to twist the numbers around from what I was paying for the truck and what I was getting for my trade-in, to what my what my out-of-pocket was going to be. My mistake! The number I paid was the same as what was offered on the website. I probably overpaid by about $2 to $5K. The sales process was a HUGE waste of my time. This dealership should be thankful that they have a great product because time and time again, their sales reps operate in an unethical way. More

The staff was very friendly, nice, & helpful. Everyone was so polite. & both Jarrett's had a very great attitude. Everyone was so polite. & both Jarrett's had a very great attitude. More

Poor Customer Service By Eric & Poor Finance Service By Mgr. Jacob overall. They Must Go! Mgr. Jacob overall. They Must Go! More

The staff was nice and friendly. Mr. Ike took very good care of me and kept me in the loop with my vehicle. I will continue to bring my truck to you. Mr. Ike took very good care of me and kept me in the loop with my vehicle. I will continue to bring my truck to you. More

Dealership failed to cure a flat tire on the vehicle I purchase. Nail in tire was identified and the service department put a plug in tire although sales person (TJ) said I was getting a new tire. The plu purchase. Nail in tire was identified and the service department put a plug in tire although sales person (TJ) said I was getting a new tire. The plug did not hold and air was leaking as soon as I took off. Notified TJ, Ryan and other managers asking for them to fix or replace tire. No response and sales person (TJ) stop responding to text. Very disingenious and shady service during the sale. More

Everyone was very helpful and polite. They got me checked in quickly and kept me informed throughout the process and got my vehicle back in a timely manner. Definitely will recommend deal They got me checked in quickly and kept me informed throughout the process and got my vehicle back in a timely manner. Definitely will recommend dealership to all my friends and family. More

Great service, great attitude, good price and promotions, service advisor was very helpful and nice service advisor was very helpful and nice More