Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,379 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,379 reviews
Verified Customer
June 17, 2024
Good experience. In general was a good experience. Jerrid was quick and gave me support when needed. In general was a good experience. Jerrid was quick and gave me support when needed. More
by OSCARFSANTOS
June 17, 2024
This dealership consistently exceeds our expectations. We drive further to this location because it's like night and day in comparison. Adrian is usually our main contact and I cannot say enough good thin We drive further to this location because it's like night and day in comparison. Adrian is usually our main contact and I cannot say enough good things about him! Prompt, knowledgeable, and professional, yet fun. Christian has also helped us since joining the team and fits right in with his level of customer service. More
by Gina & John Hill
Employees Worked With
Adrian, Christian
June 16, 2024
Great experience. Quality people. Would definitely recommend to any friends and family that are in search of a new car or truck. Quality people. Would definitely recommend to any friends and family that are in search of a new car or truck. More
by rodrigueznoe55
June 15, 2024
Amazing customer service! This is the second vehicle we have purchased from them and we will definitely be going back! This is the second vehicle we have purchased from them and we will definitely be going back! More
by kyleklsimmons
June 13, 2024
Josh our service writer was excellent keeping the communication open and helping to understand what work needed to be completed to fix my issues. Last year this was not the case, that service writer communication open and helping to understand what work needed to be completed to fix my issues. Last year this was not the case, that service writer lack communication with me and made me feel like I was a nuisance for requesting updates. Great improvements More
by veroniquemferguson
Employees Worked With
Josh
June 12, 2024
Car I bought had ripped seats and hail damage very rude sales manager no help sales manager no help More
by gerardo.flores85
Employees Worked With
June 11, 2024
Dint like the treat of sales man and coworker feel i been cheat fix paper work behind my back wanted 60 months finance and got 66 months trusted finance guy when i told him 5 years not 5 and a half is my fa cheat fix paper work behind my back wanted 60 months finance and got 66 months trusted finance guy when i told him 5 years not 5 and a half is my fault not cheking but had all in a flash drive where i dint have a coumputer to check it right away More
by joseccantu70
June 07, 2024
The salesman Erik was great to work with. He was easy going, friendly, and transparent. I didn’t like the half truths from the finance department. If you want to be a great dealership you hav He was easy going, friendly, and transparent. I didn’t like the half truths from the finance department. If you want to be a great dealership you have to have integrity in all departments. More
by 85arg85
Employees Worked With
Erik Enriquez
