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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,379 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,379 reviews
June 27, 2024
Professional service advisor. Waiting area nice and clean. Wait time was minimal and the advisor communicated well. Waiting area nice and clean. Wait time was minimal and the advisor communicated well. More
by clurdiales
Verified Customer
June 23, 2024
I have always been greeted with a smile and how may I help you, the personal were dressed appropriately the area was very clean, the service has always been top notch help you, the personal were dressed appropriately the area was very clean, the service has always been top notch More
by rjgobeil
Employees Worked With
Austin Smith
June 23, 2024
It is conveniently located, the process to schedule a service appointment is easy and the service representatives give great customer service. service appointment is easy and the service representatives give great customer service. More
by kdo_1985
Employees Worked With
Paul, Adrian from the Service Dept
June 21, 2024
Good place to keep your Jeep running right. Service advisor was very knowledgeable and kept us informed. Service advisor was very knowledgeable and kept us informed. More
by TR7058
June 21, 2024
I usually have great service at this location. This time it was a lot different. The associate I spoke with may have been in training as she had to ask someone for help writing up my work order wh This time it was a lot different. The associate I spoke with may have been in training as she had to ask someone for help writing up my work order which was just an advantage care service. The service usually takes about an hour but 2 hours later I walked back to the service area where multiple people seemed to be shooting the breeze. The saw me walk up and ask about my truck and wouldn’t you know it was ready. Probably had been ready for an hour but no one took the time to notify me. 15 minutes after I left I received multiple text messages that my truck was ready. What a joke. More
by alberto.medellin
June 19, 2024
Great job and very polite people thank you Big Star for sure i come back! sure i come back! More
by lilihouston74
June 19, 2024
I have sent several emails over the last month and stopped by without being seen by anyone that could provide a resolution. I refinanced my vehicle and canceled 2 warranties and have been awaiting th stopped by without being seen by anyone that could provide a resolution. I refinanced my vehicle and canceled 2 warranties and have been awaiting the refund but I cannot even get a response on the amount or time frame. More
by brandon.herrscher
Employees Worked With
Kayla Griffin
