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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,378 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,378 reviews

July 02, 2024

I originally wanted an edge, I liked the car they showed me but realized after the inside lights aren't working and the right side light isn't working on the side mirror. there were scratches that look like More

by villarrealc1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
erik
June 30, 2024

The service was great and wonderful as well as fast and reliable and willing to work with me More

by CHRISTIANJROBERSON00
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

Never call back. Don't know how to communicate. The lie about thing. Need to get thing togather More

by Noahdarsey2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sky Dejohn
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

Martina Canul was my salesperson and she did an amazing job. I would definitely recommend her to my family and friends. More

by brokenberrydyamond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martina Canul
June 29, 2024

Poor communication, brought car in for oil-change and State inspection. After two hours went to service desk to see what was going on. Car was ready, but they were waiting for their "Inspector"to show up More

by a.kik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept, don't know
June 29, 2024

Wade was fantastic throughout the whole process. Probably the best salesman’s I’ve had when purchasing a vehicle. Made the process easy and seamless. I left with a deal I was comfortable with and he More

by lediaz0318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Professional service advisor. Waiting area nice and clean. Wait time was minimal and the advisor communicated well. More

by clurdiales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

All around service was good from start to finish. Very professional when it came to customer service More

by houstonhusker701
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul
June 27, 2024

The entire sales staff were very friendly and receptive to any questions or issues that I presented. It made our transaction painless and easy. More

by richard@airtoolequipment.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DENNIS WRIGHT JR
June 27, 2024

Great service, great, fair experience with Ike in the Service Department. Would recommend any time More

by nate_rothstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike
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