Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

The communication started out clear with the initial sales rep I worked with. Beyond the first day of contact it was very difficult to get any information about my application. What’s even more troublin sales rep I worked with. Beyond the first day of contact it was very difficult to get any information about my application. What’s even more troubling is these guys didn’t want to close the deal to give me 1 day to collect close to $20k for the down payment. Calls me 2 days later to try and close the sale. Too late. Went somewhere else. More

My salesman was fantastic. Service advisor was great. I was not happy with my experience in the finance office. This guy forced extra items onto my purchase order and I still d Service advisor was great. I was not happy with my experience in the finance office. This guy forced extra items onto my purchase order and I still don't know what I paid for. More

My wife and I had a great experience with our trade in and purchase of new vehicle. and purchase of new vehicle. More

This dealership is exemplary! From the sales team to finance, and even the service department, this staff is top notch! The facility is clean and accommodating. You can tell they From the sales team to finance, and even the service department, this staff is top notch! The facility is clean and accommodating. You can tell they take pride in their customer service. The respect shown to our family was absolute. We would recommend this dealership to anyone looking for a seamless, easy, knowledgeable car buying experience! Good job, Big Star! You have earned a customer for life! More

It took 15 days for an electrical issue and still not sure if it was repaired. The emergency brake still engages by itself. sure if it was repaired. The emergency brake still engages by itself. More

Thanks very much for servicing my Ram 1500. Professional service. There was a long wait time, even though I had made an appt, but the service center provided an Uber so I didn't have to wait at Professional service. There was a long wait time, even though I had made an appt, but the service center provided an Uber so I didn't have to wait at the center for 4 hrs for an oil change More

Sales man is agresive and the waiting time on financial are is extrem way yo long are is extrem way yo long More

The staff were all pleasant and accommodating to my children but the process was drawn out longer than necessary. children but the process was drawn out longer than necessary. More

Jasmin really made sure to take good care of me and my vehicle. Had the best customer experience with her despite the short notice of my car needing services vehicle. Had the best customer experience with her despite the short notice of my car needing services More

Great support from Mehma. Constantly kept me informed and made sure I had a loaner. Constantly kept me informed and made sure I had a loaner. More