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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,378 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,378 reviews
July 16, 2024
I don't tolerate liars. The salesman lied to me. He told me he would locate the owner's manual that came with my car for me. I have called twice and emailed once (to Dorena The salesman lied to me. He told me he would locate the owner's manual that came with my car for me. I have called twice and emailed once (to Dorena I think). I have been in the lobby twice to ask about it. The 2nd time he wouldn't even come to the front to talk to me even though he was there. I will never buy another car from this dealership or any other Big Star establishment. More
by mckrebs
Verified CustomerEmployees Worked With
TJ
July 16, 2024
Poor communication and updates regarding the status of repairs from the service department and service advisor. Difficult contacting representatives via phone or email. repairs from the service department and service advisor. Difficult contacting representatives via phone or email. More
by emikel707065
July 16, 2024
This dealership is great. With great people and service. Thanks for the help and new vehicle With great people and service. Thanks for the help and new vehicle More
by SCOTTCRAWFORD341
July 16, 2024
The best dealership that I’ve ever had the pleasure of buying a vehicle from. Erik and the whole team made owning my dream truck a reality. Thank you so much to Big Star! buying a vehicle from. Erik and the whole team made owning my dream truck a reality. Thank you so much to Big Star! More
by PETER.NEWELL80
July 16, 2024
Great customer service! I feel that I got a tremendous deal, and excellent service. From salesman Jason Charon to the finance manager, all great! I feel that I got a tremendous deal, and excellent service. From salesman Jason Charon to the finance manager, all great! More
by TERAN.JUANF
July 16, 2024
It was a very good experience the man that helped me he was extremely good. was extremely good. More
by beverlyhart0717
July 16, 2024
It was great! Wade took care of us from first phone call. He had the blue Jeep off the little mountain when we got there! We had been dealing with three other Wade took care of us from first phone call. He had the blue Jeep off the little mountain when we got there! We had been dealing with three other Jeep places for six weeks of frustration. More
by don_noe1945
Employees Worked With
Wade in sales. Chris to take our money. Both were top notch. No complaints. Done quickly
July 15, 2024
Had a great experience. My Sam did a great job getting me into a 2024 ram. My Sam did a great job getting me into a 2024 ram. More
by eparrales07
