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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,378 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,378 reviews

July 22, 2024

Crystal was very helpful in scheduling my appointment and making sure the parts needed for my repair were available prior to dropping off vehicle. More

by myates333
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Crystal
July 20, 2024

I had a great salesman and My whole experience was great. They worked with me with all of my concerns. Bring a disabled veteran, the work that the dealership did with me was tremendous. Just had a small hicc More

by Tommie
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Just the hold team from the receptionist and everyone I contact with just excellent job
July 19, 2024

Really great customer service. The salesman asked me what I was looking for, and he delivered exactly what I was looking for. More

by Powers.derrin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

I had a great experience on taking my Jeep to get service. Adam helped process my vehicle and kept me informed of the service. Thank you! More

by gloriaer7
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Adam
July 19, 2024

I always bring my jeep in for service because they do such a great job. Everyone is super friendly, helpful, and they always have my car ready in time. More

by priscillatorres115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Polite, accommodating, and efficient. I won’t service my vehicle without Josh Sandoval as my service coordinator. He sets a great example for how customers should be treated and communi More

by cloudscape25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Always well taken care of when having to bring our vehicle to service department. No hassle and they stay in great communication. Josh was great to work with and made the process easy for us More

by jrossjones89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in service
July 17, 2024

I will return to this dealership should I come to the decision to purchase another vehicle! I will also drop by from time to time to chat and drink the free coffee! More

by treeguys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

Luis Torres made the process very easy and worked very hard to make the deal. More

by austin.w.alvis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Torres
July 17, 2024

I have had solid service for almost five years. They have addressed every issue that another shop caused, and because of that, I trust them. They are thorough, and their customer service is top-not More

by Kamino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department is the best.
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