
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I bought my truck here. I came back for a car for my son. Ryan was not only extremely accommodating but a perfect example of how a dealership should value customer loyalty. I came back for a car for my son. Ryan was not only extremely accommodating but a perfect example of how a dealership should value customer loyalty. I will definitely be buying my next car here! Thanks Ryan and Nicholas. More
I came looing to complete an Oil change and get a solid Multi-Point Inspection. What I received was a list of items totalling 2400.00. As this was my first time visiting your service department you had no Multi-Point Inspection. What I received was a list of items totalling 2400.00. As this was my first time visiting your service department you had no records of previous maintenance. It was recommended to flush and replace Differential and Transfer case fluids however, upon my own inspection at home the filler holes were never opened and the fluid not even checked. It was also recommended to replace all 4 sets of brake pads similarly upon inspection at home the pads all had significant thickness left. The cherry that topped the cake was as part of the oil chaeck a tire rotation was completed and once I departed and got onto I-45 my TMPS alert came on because after rotation the service person did not validate tire presure. I paid for a 3 oil change package but will not be returing as I cannot trust that my vehicle is being serviced with quality. More
Poor communication. No sense of urgency to resolve customer matters. Not taking customer’s issues seriously. Not providing the correct solution to customers issue. Poor No sense of urgency to resolve customer matters. Not taking customer’s issues seriously. Not providing the correct solution to customers issue. Poor customer service. Will not be returning to this dealership. More