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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,377 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,377 reviews

July 26, 2024

DeJuan and Madison were awesome. Very helpful great communication. Good financing table software. Worked till 10:00 pm on a Friday to sell us 2 new cars. More

by kerryesmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

They sold me a truck and when salesman pulled it around for me he told me a light came on and he took it by service and then told me it was a sensor. He said they would fix it. After several attempts the f More

by dlwtoot73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Madison Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Jason and Cindy were great. The process went very quick. They worked with us and our situation. More

by MALFORD1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason,Cindy
July 25, 2024

Communication was good and end results at first were better than expected, dealing with the service department was very easy and I’m pleased to have gone to you because of the ease of communication and More

by JDBush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
July 25, 2024

Professional , Clean , Well spoken. Fast and reliable.. BLESSINGS TO THEM ALL..,.,.. I would reference there company to Assist family and friends.. More

by laquanalaw32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

I feel like I was lied to and given the ranch around. I was told by my salesman that I'd receive a 2nd key fob and then told later on that I was out of luck. I hate being lied to. More

by dave_miller85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis
July 24, 2024

Excellent and fast service! Very professional staff! I recommend this car dealership all the time! More

by MARTHAREGALADO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Jimenez
July 24, 2024

The people were very professional and the one thing I really enjoyed was the lack of sale pressure. This is very important to me. I do not like to be pressured and your salesmen respect that. More

by rittershausew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

It was a good experience buying my truck with Big Star, good service just pay attention at the price brake down they automatically at 3000$ down payment that will trick you when negotiating it. More

by KAVAMBI23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2024

Crystal was very helpful in scheduling my appointment and making sure the parts needed for my repair were available prior to dropping off vehicle. More

by myates333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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