Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Positive experience, great salesperson (Eric Gonzales), who listened and helped me guide me. The financing department was easy to work with and did not bully me. This is my 3rd car from this dealership a who listened and helped me guide me. The financing department was easy to work with and did not bully me. This is my 3rd car from this dealership and will continue to shop here. More

Christian is great! Appreciated his service and his attention to detail. I’ll be back. Appreciated his service and his attention to detail. I’ll be back. More

Alignment still not fixed. Wrong fender replaced. Oil change done, maybe. Specifically asked for no machine car wash, was told hand wash only. My dashcam caught them in a lie. Wrong fender replaced. Oil change done, maybe. Specifically asked for no machine car wash, was told hand wash only. My dashcam caught them in a lie. Terrible service and will find something else even farther away. More

They were friendly, and made the car buying process easy. . i would recommend to everyone . i would recommend to everyone More

Overall experience was positive. Was in and out in a timely manner, I would shop at this dealership again. Was in and out in a timely manner, I would shop at this dealership again. More

One of the worst experiences I've ever had buying a car. Dishonest and deceptive at every step. Brandon Cantu, our salesperson, attempted to modify the price on the paperwork after we had already agreed on Dishonest and deceptive at every step. Brandon Cantu, our salesperson, attempted to modify the price on the paperwork after we had already agreed on terms, a downright shady move. The finance department tacked on a bunch of add-ons we didn't want. I wasn't going to leave a review (don't say anything if you don't have anything nice to say), but now that I found out they ran my credit 3 times, I decided to share my experience. 3 hard inquiries for a car bought in a few hours time. My credit took a huge hit because of them. The only thing I have positive to say is that they fixed some items that were tacked on. Sorry, but I can't recommend this business. More

My EXPERIENCE. .I drove an hour to get there and 30 minutes later I was walking out. With no Truck. Sales person Eric, seems to be a man of God , has his bible o .I drove an hour to get there and 30 minutes later I was walking out. With no Truck. Sales person Eric, seems to be a man of God , has his bible on on his desk?? But most of all his used sales teams sucks, I was told that, that was not one finance company would finance me, with a trade-in as well with cash at hand. I know it is tax season, maybe if I was offering thousands of dollar; then I may have walked away with the truck of my choice. I thank his and shared with him. I will take my business else where. Thanks for nothing!! More

Service center did a great job dealing with my blown engine Adrian was very helpful engine Adrian was very helpful More

Decent sales team. Finance (Candy? Connie) was great. False advertising omitting “dealer add ons” totally deceptive. Coffee machine was great. Finance (Candy? Connie) was great. False advertising omitting “dealer add ons” totally deceptive. Coffee machine was great. More

I bought a $70,000 car and it’s been in the repair shop longer than I have had it. It only has 200 mikes in it. They haven’t even ordered the parts to fix it. They don’t even call to update me. Last time longer than I have had it. It only has 200 mikes in it. They haven’t even ordered the parts to fix it. They don’t even call to update me. Last time I called, my call was rejected. I’m sorry I bought this car, and traded in my good Jeep Truck. More