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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
2,028 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,028 reviews
January 30, 2026
LIARS and they don’t honor agreements made. Then they charge you for the Big Star package and can’t even tell you what that consists of. Then the sales person tells you that if you don’t like i Then they charge you for the Big Star package and can’t even tell you what that consists of. Then the sales person tells you that if you don’t like it, you can go buy it somewhere else. DO NOT GO HERE TO PURCHASE A VEHICLE!! More
by mdmtt115
Verified CustomerEmployees Worked With
Brittany
January 29, 2026
They have had our truck for 3 weeks 1 week in they still couldnt tell us if under warranty. They then tell us its not. Keep putting us off on picking it up.we are out 700.00 plus in car rentals and uber couldnt tell us if under warranty. They then tell us its not. Keep putting us off on picking it up.we are out 700.00 plus in car rentals and ubers. They still have our truck over $1k estimate and it should be covered under warranty!! I will NEVER go there again!!! More
by misti.lefner
Employees Worked With
Stephany
January 27, 2026
This dealership gets you in and out in a gyp. I had no issues getting a vehicle. I love the truck I got. I would highly recommend going here and getting you a new or used vehicle. The service was I had no issues getting a vehicle. I love the truck I got. I would highly recommend going here and getting you a new or used vehicle. The service was excellent thanks to Eric. K I was in and out. More
by dashdamion94
Employees Worked With
Erick E,Erick k
January 25, 2026
Was very disappointed with my last visit. My car had an oil change. I had to return it due to oil leaking everywhere. I need to be contacted. My car had an oil change. I had to return it due to oil leaking everywhere. I need to be contacted. More
by cindy2703
Employees Worked With
Christian
January 23, 2026
Great experience! Thank you Big Star for taking care of our family and we now have two jeeps in our stable! Wrangler and now our Gladiator! Thank you Big Star for taking care of our family and we now have two jeeps in our stable! Wrangler and now our Gladiator! More
by Jasonwthompson1975
Employees Worked With
Finance Mgr, Eric sales manager and Daniel our salesman!
January 21, 2026
They SUCK ! !!! Save your $, they will steal it, give ya the shaft without a kiss !!! & definitely will not call ya back after ya took their f*xxxxx I DESPISE T !!! Save your $, they will steal it, give ya the shaft without a kiss !!! & definitely will not call ya back after ya took their f*xxxxx I DESPISE THEM 100% More
by Big Star Crystal SUCKS !!!
Employees Worked With
ALL
January 21, 2026
Im not happy, yall are horrible people. .. Bait switch cost me an extra $20K and now my life mission is to cost yall 10 FOLD !!!! I have nothing but time on my hands to cost yall $, yall won .. Bait switch cost me an extra $20K and now my life mission is to cost yall 10 FOLD !!!! I have nothing but time on my hands to cost yall $, yall wont even return my calls ....... funky $20k is gonna cost yall I promise !!!! needa add a negative star to rating everyday moving forward Im gonna cost this dealersip customers, $ and whats left of yalls respects and integrity I promise !!!! More
by Big Star Crystal SUCKS !!!
Employees Worked With
Amber Grantham, CINDY MIRANDA, really all yall schisters
