Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Good selection of vehicles. Knowledgeable sales people. Keep pushing extras at you even though you continue to say you don’t want them. Only given 1 key day of sale promise d t Knowledgeable sales people. Keep pushing extras at you even though you continue to say you don’t want them. Only given 1 key day of sale promise d to send 2 key but never received it. More
very good financial team, they were thorough, straight forward and pleasant to work with. THanks forward and pleasant to work with. THanks More
The entire experience was great. Everyone was helpful, knowledgeable, friendly and professional and made my purchase go very smoothly. Everyone was helpful, knowledgeable, friendly and professional and made my purchase go very smoothly. More
I am not happy with my experience with this dealership. I felt like a lot of manipulation and deception took place throughout the process. I sent an email to the sales manager and never received a response I felt like a lot of manipulation and deception took place throughout the process. I sent an email to the sales manager and never received a response. The price you advertise it on the internet is the price you should be willing to accept for it. More
Service department is as horrible as it was before! !!! Go to River Oaks or Alvin and they don’t care; laughed as I walked out without service on my new 65,000 Jeep! !!! Go to River Oaks or Alvin and they don’t care; laughed as I walked out without service on my new 65,000 Jeep! More
very inaccurate diagnosis . Tech wrote up everything that could possibly be wrong. 11,000.00 quote . fixed for under 500.00. I will never go here again . and leave a part off my Tech wrote up everything that could possibly be wrong. 11,000.00 quote . fixed for under 500.00. I will never go here again . and leave a part off my vehicle . I had to go and pick up and put back on myself . More
Dealer tried to upsell every vehicle $7,995 for add ons that might cost $1,000. They hide this until on the paperwork and if I would not have asked it would have gone unnoticed. My wife and I were pre- that might cost $1,000. They hide this until on the paperwork and if I would not have asked it would have gone unnoticed. My wife and I were pre-approved prior to arriving. This information was provide prior to going into financing. While awaiting financing. We revived an alert for a credit check. We never authorized the dealer to run our credit. They did this without permission And stated the reason was so they could negate the pre approval we provided them and they could sell the vehicle easier. More
All people we dealt with were great. Josh Garza was very kind and attentive. Made the car buying process less stressful because he's genuine and you can tell he cares! Josh Garza was very kind and attentive. Made the car buying process less stressful because he's genuine and you can tell he cares! More
Absolute wonderful service. The staff was friendly. Our work was done quickly and the facility was very clean and welcoming. The staff was friendly. Our work was done quickly and the facility was very clean and welcoming. More
Everything was well organized. My car was ready on time and was out the door quickly. My car was ready on time and was out the door quickly. More