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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,402 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,402 reviews

January 11, 2025

Good selection of vehicles. Knowledgeable sales people. Keep pushing extras at you even though you continue to say you don’t want them. Only given 1 key day of sale promise d t More

by SHAREN19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

very good financial team, they were thorough, straight forward and pleasant to work with. THanks More

by Ahmed Elsherif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dijune
January 11, 2025

The entire experience was great. Everyone was helpful, knowledgeable, friendly and professional and made my purchase go very smoothly. More

by James.merry62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Torres
January 11, 2025

I am not happy with my experience with this dealership. I felt like a lot of manipulation and deception took place throughout the process. I sent an email to the sales manager and never received a response More

by jmwissner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sky Dejohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Service department is as horrible as it was before! !!! Go to River Oaks or Alvin and they don’t care; laughed as I walked out without service on my new 65,000 Jeep! More

by Young8345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Garcia
January 09, 2025

very inaccurate diagnosis . Tech wrote up everything that could possibly be wrong. 11,000.00 quote . fixed for under 500.00. I will never go here again . and leave a part off my More

by betterthangood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sky Dejohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : technician very bad
January 09, 2025

Dealer tried to upsell every vehicle $7,995 for add ons that might cost $1,000. They hide this until on the paperwork and if I would not have asked it would have gone unnoticed. My wife and I were pre- More

by jwschloss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Madison Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

All people we dealt with were great. Josh Garza was very kind and attentive. Made the car buying process less stressful because he's genuine and you can tell he cares! More

by Claire J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric and Josh - Sales
January 08, 2025

Absolute wonderful service. The staff was friendly. Our work was done quickly and the facility was very clean and welcoming. More

by steffanybowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorena Boyd and Joshua Sandoval
January 08, 2025

Everything was well organized. My car was ready on time and was out the door quickly. More

by noeliareyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.