Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.1
1,867 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
Contact Dealership

15711 Gulf Freeway

Webster, TX

77598

Directions

By Type

Showing 1,867 reviews

October 27, 2025

My experience with this dealership as a whole was very pleasant and stress free. Jeremy was my salesman and he made every effort to get me the deal I wanted. I’ll definitely be coming back for my next p More

by Davidgar1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
October 26, 2025

Frontline salesman good but Had to deal with serious good cop bad cop gamesmanship (crap) through the negotiation process. More

by nhobbsmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager
Report | Print
Oct 27, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

October 25, 2025

Top notch custmor service, Manager & team really helped us finalize the best deal possible . Best wishes More

by BALLY RIAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
October 23, 2025

I had to work with too many people during my service job (I believe 4). Also my truck smelled like gas when I got in it! More

by shuckytheman
Service Communication
Recommend Dealer
No
Employees Worked With
Too many people to remember
Report | Print
Oct 27, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

October 23, 2025

Very accommodating throughout my time at service, very professional & genuine in making sure the job is taken care of. Very assuring that it will be done in a timely manner More

by htee95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrishan
Report | Print
October 21, 2025

I was forced to buy a car there because they sold me a car last year. I had issues with Carfax so I couldn’t turn it into another dealership so now I’m stuck in another bad deal with the same horrible car More

by mv0126163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Oct 22, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

October 21, 2025

GREAT SERVICE! !!! I want to thank Luis Torres for helping me! He is great employee. More

by MAYRACM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Report | Print
October 20, 2025

The service was amazing. It has been the greatest experience when it comes to buy a car. Our sales agent was amazing. He took care of us greatly. He showed us the best option More

by ramiro.castillo.1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Fernandez
Report | Print
October 19, 2025

Salesperson Kristin was outstanding. She was fully transparent. Listened to our needs and matched us up with the perfect vehicle! More

by camposjoe1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
October 19, 2025

Have already sent a review and is not going to change from the last one More

by yesheis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Oct 22, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

1
2
3
4
...
187