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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,524 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,524 reviews
April 13, 2025
I'm so tired of this dealership! They have my email associated with someone named Jovan. I've sent them messages and even given a different 1-star review...yet here we are again. The They have my email associated with someone named Jovan. I've sent them messages and even given a different 1-star review...yet here we are again. They sent me an email to rate them. We did not buy because they were the typical car dealership where they advertise a price online but once you arrive they tell you all of those discounts online only apply to certain people (like veterans, former Jeep Dodge owners, etc). Bait and switch. More
by ginger1815
Verified CustomerEmployees Worked With
n/a
April 12, 2025
I had to wait three and a half weeks to get a diagnosis after making an appointment and delivering the car the night before. During that time I had to call to get status updates. I am completing this revi after making an appointment and delivering the car the night before. During that time I had to call to get status updates. I am completing this review to help you but you make it in very difficult by requiring a password after sending me the request and I'm just answering you. I don't think you're dealership is very service customer oriented More
by Pelletier.Dennis
Employees Worked With
Jasmin
April 11, 2025
The deal was nice and clean. Good inventory on all products. Salespeople were knowledgeable and friendly! Highly recommend going to the dealership to get your MOPAR needs!! Good inventory on all products. Salespeople were knowledgeable and friendly! Highly recommend going to the dealership to get your MOPAR needs!! More
by hemiman2012
Employees Worked With
Josh
April 10, 2025
I did not purchase a vehicle here. We test-drove a few cars but did not buy because the prices listed online weren't even close to the actual prices. We felt misled and like it was the We test-drove a few cars but did not buy because the prices listed online weren't even close to the actual prices. We felt misled and like it was the stereotypical car dealership. Even though I didn't buy, I continue to receive emails addressed to "Jovon"...that's not me. I've replied and asked to be removed but it still happens..even this survey. I'm so tired of this dealership! More
by ginger1815
Employees Worked With
I can't remember
April 10, 2025
Great experience, there was some issues with getting the spare key programmed so I was unable to give it out the day I bought it. Other than that, no issues. spare key programmed so I was unable to give it out the day I bought it. Other than that, no issues. More
by maca1028
Employees Worked With
Brittany
