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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,377 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,377 reviews

August 14, 2024

We had a good experience. Sales people were friendly and accommodating. Financing people were patient and understanding. More

by Henry E.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nyanna in Sales and Chris in Financing
August 14, 2024

It is easy to make a service appointment. I waited A week or so for a rental to be available, that was the only frustrating part. Adrian was the advisor, he is awesome! He kept me updated on More

by ILEANA82091
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alvares
August 14, 2024

Dejuan in sales was great. Finance was great, and Austin in service was great. Big Star has been awesome to deal with More

by kerryesmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin in service
August 14, 2024

Bigstar Chrysler Jeep dodge ram fiat at Clearlake help with the options on what to do with my car More

by xavier9090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

The funding area is very bad. Bad humor and bad attention. They never called me again More

by flakaara27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Madison Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

We had a great experience. Amber was amazing to work with. We live in Louisiana and was able to get our approval lined out before making the 4 hour drive. We was in and out of More

by Dustin Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber
August 12, 2024

Very good experience dealing with Josh in service! Got my vehicle fixed and took good care of us there More

by jrossjones89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Sandoval
August 09, 2024

Austin was the best always taking care of customer really appreciate his hard work with us More

by camposhumberto52
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Austin
August 08, 2024

Cristal was very helpful in getting to the bottom of the issue which was difficult to diagnose. They also took the time to do a very thorough test drive and QC check to make sure the repair fixed the issue More

by j1ferrante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal
August 08, 2024

great great great great great great great great great great great great great great great More

by fredmontes84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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