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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,497 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,498 reviews
October 25, 2024
Quickly identified issues and worked with my warranty company for applicable payments and then completed repairs. Very happy with the service department on this visit. company for applicable payments and then completed repairs. Very happy with the service department on this visit. More
by steve.shepheard
Verified CustomerEmployees Worked With
Vincent
October 25, 2024
I am extremely disappointed in this dealership. I had 3 different people call/text me this week in regards to a vehicle I inquired about online. I asked to get the trade in value on my vehicle done I had 3 different people call/text me this week in regards to a vehicle I inquired about online. I asked to get the trade in value on my vehicle done before I drive up there. Not one of them followed up with me. The pricing looks good on the website but I'm not too sure if they really want to make a sale. I'm just amazed that not even 1 out of 3 followed up with me. This is a horrible way of running a business More
by J
Employees Worked With
Monica, Savanah, some other guy
October 25, 2024
Our experience with our salesman and the delivery of our Jeep was excellent and we would definitely refer our friends and family to your dealership! Jeep was excellent and we would definitely refer our friends and family to your dealership! More
by sammy.may
Employees Worked With
Sky Dejohn
October 23, 2024
My Vehicle has a GPS device went in for a recall maintenance that lasted 5 days and the vehicle was never moved of the back parking lot..never received updates had to call 2 or perhaps 3 times did n maintenance that lasted 5 days and the vehicle was never moved of the back parking lot..never received updates had to call 2 or perhaps 3 times did never once received a call back from the maint. dept. More
by Francisco
Employees Worked With
Michael
October 23, 2024
Awesome service, great staff. Sales and financing went smoothly. Both Nick and Jesse in sales were great. Chris in finance went over and above to make sure I had the coverage I ne Sales and financing went smoothly. Both Nick and Jesse in sales were great. Chris in finance went over and above to make sure I had the coverage I needed. Just a great all around great car buying experience! More
by mgreen709
Employees Worked With
Nick Robertson and Jesse in sales. Chris Schnooberger in finance.
