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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,689 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,689 reviews
Verified Customer
March 24, 2025
Positive experience, great salesperson (Eric Gonzales), who listened and helped me guide me. The financing department was easy to work with and did not bully me. This is my 3rd car from this dealership a who listened and helped me guide me. The financing department was easy to work with and did not bully me. This is my 3rd car from this dealership and will continue to shop here. More
by stephypreston
Employees Worked With
Eric Gonzales,
March 24, 2025
Jeremy went àbove and beyond trying to find the right vehicle for my budget. Though the payments will be higher then what we are trying for. He did his best. vehicle for my budget. Though the payments will be higher then what we are trying for. He did his best. More
by cynthiac.stover
Employees Worked With
Jeremy
March 23, 2025
Alignment still not fixed. Wrong fender replaced. Oil change done, maybe. Specifically asked for no machine car wash, was told hand wash only. My dashcam caught them in a lie. Wrong fender replaced. Oil change done, maybe. Specifically asked for no machine car wash, was told hand wash only. My dashcam caught them in a lie. Terrible service and will find something else even farther away. More
by shebinchandran
Employees Worked With
Adrian. Manager.
March 20, 2025
One of the worst experiences I've ever had buying a car. Dishonest and deceptive at every step. Brandon Cantu, our salesperson, attempted to modify the price on the paperwork after we had already agreed on Dishonest and deceptive at every step. Brandon Cantu, our salesperson, attempted to modify the price on the paperwork after we had already agreed on terms, a downright shady move. The finance department tacked on a bunch of add-ons we didn't want. I wasn't going to leave a review (don't say anything if you don't have anything nice to say), but now that I found out they ran my credit 3 times, I decided to share my experience. 3 hard inquiries for a car bought in a few hours time. My credit took a huge hit because of them. The only thing I have positive to say is that they fixed some items that were tacked on. Sorry, but I can't recommend this business. More
by Unhappycustomer1234
Employees Worked With
Brandon Cantu
