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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
2,013 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,013 reviews
Verified Customer
September 07, 2025
I was pleasantly surprised at the atmosphere inside of dealership. Salesman was great to work with and I felt like I was valued and walked away with a decent and acceptable deal on my vehicle purchase. dealership. Salesman was great to work with and I felt like I was valued and walked away with a decent and acceptable deal on my vehicle purchase. More
by dougpearson123
Employees Worked With
TJ
September 06, 2025
Poor communication and poor turnaround time. Took them over a month to get my vehicle back to me and less than 24 hours I had to return it to them due to the same check engine light. Took them over a month to get my vehicle back to me and less than 24 hours I had to return it to them due to the same check engine light. More
by emalone0179
Employees Worked With
Christian,Shane, Steven
September 04, 2025
They helped me with my flat tire , communication wasn’t the best as I made a appointment but got there and they was confused of who would help me , got everything resolved after and got me going quick afte the best as I made a appointment but got there and they was confused of who would help me , got everything resolved after and got me going quick after More
by collizion23
Employees Worked With
James
September 01, 2025
They were very unprofessional, rude, con artist and not helpful. It was literally only one nice guy willing to help. Never recommend this dealership helpful. It was literally only one nice guy willing to help. Never recommend this dealership More
by Truth
Employees Worked With
Cant remember all names but only good helpful person was dewan
August 31, 2025
Never will go back again! ! They gave me one quote after ok them to fix came back with an even bigger bill 3 times as high when I said I would pick up the vehicle the price dro ! They gave me one quote after ok them to fix came back with an even bigger bill 3 times as high when I said I would pick up the vehicle the price dropped back to original invoice. Witness several other complaints about customers having other issues as soon as leaving the dealership. Witness staff joking on how customers were treated!! More
by atrevino7271
Employees Worked With
Salesperson Katy
