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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.1
2,079 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 2,080 reviews

October 23, 2025

Very accommodating throughout my time at service, very professional & genuine in making sure the job is taken care of. Very assuring that it will be done in a timely manner More

by htee95
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chrishan
October 23, 2025

I had to work with too many people during my service job (I believe 4). Also my truck smelled like gas when I got in it! More

by shuckytheman
Service Communication
Recommend Dealer
No
Employees Worked With
Too many people to remember
Oct 27, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

October 21, 2025

GREAT SERVICE! !!! I want to thank Luis Torres for helping me! He is great employee. More

by MAYRACM
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Luis Torres
October 21, 2025

I was forced to buy a car there because they sold me a car last year. I had issues with Carfax so I couldn’t turn it into another dealership so now I’m stuck in another bad deal with the same horrible car More

by mv0126163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Oct 22, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

October 20, 2025

The service was amazing. It has been the greatest experience when it comes to buy a car. Our sales agent was amazing. He took care of us greatly. He showed us the best option More

by ramiro.castillo.1988
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Richard Fernandez
October 19, 2025

Salesperson Kristin was outstanding. She was fully transparent. Listened to our needs and matched us up with the perfect vehicle! More

by camposjoe1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen
October 16, 2025

Richard was a great salesman, Dejuan and Jacob also helped a lot with being able to make my third truck purchase smooth. More

by ROBERT@TEXASPREMIERPW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fernandez, Dejuan Wright, Jacob Murillo
October 16, 2025

Estefany was great and very nice and helpful . I do have a question about being charged for the throttle body part that was put on and I have a bumper to bumper warranty on the vehicle . More

by lorenzaejr
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Estefany
October 15, 2025

Absolutely perfect experience. I am so tired of dealerships that promise a price and then try to add several thousands of dollars for stuff like nitrogen in the tires. More

by designsteinllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
October 15, 2025

Sales person Amber Gramtham. Is awesome with product knowledge and expected payments. Definitely recommend her to others. More

by SIDNEY.GRAVES28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amber Gramtham and Christian in service
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