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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.1
2,067 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 2,067 reviews

October 14, 2025

My salesman Josh made it fun and easy to buy my new truck. Would 100% buy from Big Star again. More

by Rafael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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October 14, 2025

I already provided a review for the service I received recently. If you can't track that I can't trust you to take care of what my car needs. More

by RSTEVENSON2
Recommend Dealer
No
Employees Worked With
Estefany Martinez
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Oct 22, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

October 13, 2025

Christian in the service was very helpful and explained what needed to be done. I will return to request his services. Thank you. More

by dianewoofcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Luis
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October 13, 2025

Christian was great to work with, and he went above and beyond, offering great service! More

by Certifiedkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
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October 13, 2025

They know what they are doing and they work with you no matter the situation that you are in would 100 percent recommend it. More

by JordiEscobar720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Ramirez
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October 13, 2025

Sales did good job was willing to negotiate on price . Got a good deal on vehicle. Came in with our own financing first finance lost check then came back and wanted more money than our agreed price. Took More

by yesheis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Forgot the names
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Oct 14, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

October 12, 2025

Great costumer service , our salesman was so helpful & understanding! He well explained everything we needed to know. More

by estephanyguerrero35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axel
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October 10, 2025

Wouldn't take my car, or recommend anyone taking their car there for service, no communication, bad service, had me spend alot of money and at the end to be told i need a new engine, when they had me spen More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James.
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Oct 14, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

October 10, 2025

This dealer was great to work with. My service tech Brian was amazing and I will definitely be back. More

by dair1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Potter, Katy
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October 10, 2025

Great service. Cimpleted work in a timely manner and was back up and running in no time. Thank you More

by kevinpass1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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