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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
2,092 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,092 reviews
Verified Customer
October 29, 2025
I came in for an oil change. Estefany immediately came outside to assist me. The process was very smooth. I waited in the lounge & she came and got me when my Jeep was ready. It Estefany immediately came outside to assist me. The process was very smooth. I waited in the lounge & she came and got me when my Jeep was ready. It didn’t take long at all. More
by ERIN.TIMMONS
Employees Worked With
Estefany
October 28, 2025
Took 2 and a half hours for an oil change and car wash when I had an appointment setup. Even got there early. Car Wash was a horrible job. Looked like they cleaned my windows with dirty rags. And didn't e when I had an appointment setup. Even got there early. Car Wash was a horrible job. Looked like they cleaned my windows with dirty rags. And didn't even touch my rims on the wash. Very disappointed with the service. Didn't get an invoice of what service I did get done. No paper or email of the service done. More
by lilbud69p
Employees Worked With
N/A
October 28, 2025
You have a friendly team, however I need to get my truck checked for a wheel alignment, that was mentioned to your sale rep. but he might have been sidetracked and it didn't happen. P lease see what you can checked for a wheel alignment, that was mentioned to your sale rep. but he might have been sidetracked and it didn't happen. P lease see what you can do about that, I don't want to pay for that service if it should have been taken care of prior to the purchase. More
by SOUTHTEXASFIRESYSTEMS
Employees Worked With
Eric, Cindy
October 28, 2025
Stephanie was awesome ! She has helped me the last 2 times and both times I’ve been satisfied ! I came for years before, but always a problem She has helped me the last 2 times and both times I’ve been satisfied ! I came for years before, but always a problem More
by earlbebeau
Employees Worked With
Estephanie
October 28, 2025
Quick, reliable and efficient service. The wait time was as expected. Good summary provided of what was done and if any additional work was required. The wait time was as expected. Good summary provided of what was done and if any additional work was required. More
by philip.anithgeorge
Employees Worked With
Estefany
October 27, 2025
My experience with this dealership as a whole was very pleasant and stress free. Jeremy was my salesman and he made every effort to get me the deal I wanted. I’ll definitely be coming back for my next p pleasant and stress free. Jeremy was my salesman and he made every effort to get me the deal I wanted. I’ll definitely be coming back for my next purchase. More
by Davidgar1030
Employees Worked With
Jeremy
