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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,369 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,369 reviews
September 05, 2024
Had my vehicle for almost a month, replaced the soft top but left the back panel, and the new top has a ton of stain marks on the inside. This is unacceptable as it should be brand new and in like condition but left the back panel, and the new top has a ton of stain marks on the inside. This is unacceptable as it should be brand new and in like condition. More
by mwenthur
Verified CustomerEmployees Worked With
September 05, 2024
We came to see a used vehicle, didn’t like it so looked at new options. Called two days later and the offered the same deal as discussed and text the details. Straight forward and to the point. Manager cam at new options. Called two days later and the offered the same deal as discussed and text the details. Straight forward and to the point. Manager came right out instead of the behind closed doors games. Thanks More
by jimmyr5contracting
September 04, 2024
Adrian is a great service technician. He was thorough and attentive to my questions and needs. He was thorough and attentive to my questions and needs. More
by matthew.j.parrish
September 04, 2024
Awesome service, great work. Will recommend to my friends for sure, and bring my truck back for service Will recommend to my friends for sure, and bring my truck back for service More
by Mirza Javed
September 04, 2024
All I asked was an oil change and they did an entire diagnostic inspection. I didn’t ask for that The service rider needs to listen diagnostic inspection. I didn’t ask for that The service rider needs to listen More
by abelmontemayor
September 03, 2024
We didn’t choose Big Star b/c we gave specific requirements on the pickup and y’all tried to scale us down on pickup with same price….. meaning we would be paying more for a lessor vehicle…. Then requirements on the pickup and y’all tried to scale us down on pickup with same price….. meaning we would be paying more for a lessor vehicle…. Then Dewayne was given an attitude by the person he was talking to. So we declined the vehicle and did not buy from y’all. After this bait and switch scheme…. We will not walk back into the dealership. More
by pdgentzel
Employees Worked With
September 03, 2024
My service experiences with Dorena Boyd and her staff have been professional and courteous with maintenance and/or repairs performed on schedule. I have become accustomed to expect nothing less from them have been professional and courteous with maintenance and/or repairs performed on schedule. I have become accustomed to expect nothing less from them and have not been disappointed yet. More
by edg0
Employees Worked With
Dorena Boyd
August 31, 2024
Excellent service. They took care in explaining what they were doing as well as keeping a great time management in the process. They took care in explaining what they were doing as well as keeping a great time management in the process. More
by GVANNESS91
August 31, 2024
Sales was excellent, the finance department however was lacking. Had to contact them multiple times to correct forms needed for my lender when I clearly wrote what was needed in an email. Was disregarded lacking. Had to contact them multiple times to correct forms needed for my lender when I clearly wrote what was needed in an email. Was disregarded. Second finance manager I worked with was great. More
by AMY_MOYA
