Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,364 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,364 reviews
September 06, 2024
It's never a pleasant thing having to send your vehicle to the shop. But dealing with Adrian made it fast, professional and now my vehicle is in perfect working order. to the shop. But dealing with Adrian made it fast, professional and now my vehicle is in perfect working order. More
by ibacon3
Verified Customer
September 06, 2024
TJ was really good as a salesman. The finance guy was top notch as well. Did not appreciate the fact that one of the wheels was missing a lug nut and the front wheel lug nuts were The finance guy was top notch as well. Did not appreciate the fact that one of the wheels was missing a lug nut and the front wheel lug nuts were defective as MOPAR lug nuts are wont to do. I had to replace them all. The error on the screen dealing with the GPS is an ongoing issue and is not just a missing subscription. The missing cargo net for the back cargo area on the right quarter trim panel wall is much more difficult to replace than I thought due to Mopar only selling the whole right rear quarter trim panel for $500, when I only need the small cargo net snap on attachment to create the small storage area on the right rear wall. More
by Luke
Employees Worked With
September 05, 2024
Had my vehicle for almost a month, replaced the soft top but left the back panel, and the new top has a ton of stain marks on the inside. This is unacceptable as it should be brand new and in like condition but left the back panel, and the new top has a ton of stain marks on the inside. This is unacceptable as it should be brand new and in like condition. More
by mwenthur
Employees Worked With
September 05, 2024
We came to see a used vehicle, didn’t like it so looked at new options. Called two days later and the offered the same deal as discussed and text the details. Straight forward and to the point. Manager cam at new options. Called two days later and the offered the same deal as discussed and text the details. Straight forward and to the point. Manager came right out instead of the behind closed doors games. Thanks More
by jimmyr5contracting
September 05, 2024
First time making an online purchase asa result of best product price relative to my local dealership. Sales advisor communicated effectively and very responsive to my inquiries. Was in and out of the deal product price relative to my local dealership. Sales advisor communicated effectively and very responsive to my inquiries. Was in and out of the dealership in less than an hour. More
by jen.m.sierra
Employees Worked With
Martina Canul and Chris with Finance
September 05, 2024
La verdad tienen muy mal servicio al cliente solo me engancharon con el bendito carro y la persona que me disque ayudó jamás me quiso contestar más el teléfono ni mensajes y ni en la oficina la mujer a engancharon con el bendito carro y la persona que me disque ayudó jamás me quiso contestar más el teléfono ni mensajes y ni en la oficina la mujer a una arrogante despota la verdad estoy muy arrepentida de a verlos elegido para comprar el carro ahí More
by MARYPENALOZA13
Employees Worked With
September 05, 2024
Dealership was easy to work with and there was pressure. The deal was fair and easy to understand. Our salesman was super nice extremely knowledgeable. The deal was fair and easy to understand. Our salesman was super nice extremely knowledgeable. More
by pknight_1963
September 04, 2024
All I asked was an oil change and they did an entire diagnostic inspection. I didn’t ask for that The service rider needs to listen diagnostic inspection. I didn’t ask for that The service rider needs to listen More
by abelmontemayor
September 04, 2024
Adrian is a great service technician. He was thorough and attentive to my questions and needs. He was thorough and attentive to my questions and needs. More
by matthew.j.parrish
