Back

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,415 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
Contact Dealership

15711 Gulf Freeway

Webster, TX

77598

Directions

By Type

Showing 1,415 reviews

October 09, 2024

Big Star lives up to their name every time we have our vehicle serviced there. They are courteous, professional and timely with their services. More

by chiefgetinducks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
October 09, 2024

If you want to purchase a car, this is the best price around. However, if you need anything to follow up, take your business elsewhere. The only way you will get addressed is if you are there when they o More

by Shereekie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sky Dejohn
October 08, 2024

Too many surveys at the end. This is the 3rd one I've done. Again, I dont see why you make an appointment only to sit for 2 hours before your vehicle is taken in. More

by princess2yall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't talk to anyone in sales
October 06, 2024

Work was not completed as requested. When service advisor called me to request a 10 on the survey I ask why she had not returned my calls. She blamed the others that had answered the cal More

by frankwilder31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
October 06, 2024

Poor customer service, with no follow-up on vehicle. 2020 Ram 2500 Tradesman transmission internal failure occurred at 37,331 miles on vehicle. After it took over 1 month to replace, transmission failed More

by michaelmaes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorenna Boyd
October 05, 2024

Friendly atmosphere and staff working together well. Amber and Chris were both very professional with handling customers. Would recommend Big Star to anyone looking for a vehicle. More

by rpgilvarry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Grantham, Chris schnooberger
October 03, 2024

We were only here to have damage that occurred by the dealership during a previous service appointment corrected. When my husband picked up the vehicle, you would have thought it would be immaculate. The More

by lizwilkinson425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin S.
October 03, 2024

I stopped using the dealership several years ago because of the poor service and lack of response on issues. But I thought I would try again, Cristal was so great and efficient that I now have a very posit More

by retireetx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal was the person I worked with..
October 02, 2024

Vince is always very professional and always tells me the truth about you guys maintenance schedule so I can know when to drop my car off… Also my car was misdiagnosed this time and as soon a I left the deal More

by mrbankheadhimself
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
October 02, 2024

Excellent job by the service department. Austin was knowledgeable and patient. I really appreciate his hard work on this repair. More

by albert.e.alonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
...
20
...