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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,355 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,355 reviews

September 09, 2024

I was treated with much care. Rema made sure I understood my service being done and more options for servicing. More

by babydoll121970
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
REMA? SERVICE DEPT
September 08, 2024

Friendly Professional Precise Ir is easy to do business at this dealership because of their friendly, professional, and exacting service. More

by paulddowling
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Was pleased every step of the way until I was able to review the thumb drive I was provided instead of actual paperwork. I specifically informed the salesman and the finance woman that I was not interes More

by dbedingfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
Sep 09, 2024 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Ryan Davis, General Manager rdavis@bigstardodge.com

September 07, 2024

Austin is a big part of why I bought and bring my truck to this dodge dealership More

by kjperry725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
September 07, 2024

Very efficient and fast service. I was fully expecting to spend have a day here but it was only two hours. More

by ed.maldonado21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

It was a fast process, very friendly environment, they were willing to work with our price range More

by DOMINGUEZM6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Great service, always on time with appointments. They keep u updated on service being done. Thanks Big Star More

by tyronecalvin6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentlemen whom sold me vehicle. Ten stars to him
September 06, 2024

Great, and pleasant experience in purchasing my vehicle. The salesman was very knowledgeable and attentive. More

by eford50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

The service was amazing. Nicholas was very nice and helpful. I love my new Durango. Jacob in finance was great. He was quick, informative and professional. More

by zaknik2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas, Jacob
September 06, 2024

Service department is good : good feedback and recommendations on preventive maintenance ! The advisor is good and attentive to your comments. They show you what are the issues discovered during More

by arcsri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
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