Back

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,524 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
Contact Dealership

15711 Gulf Freeway

Webster, TX

77598

Directions

By Type

Showing 1,524 reviews

April 15, 2025

Incredibly bad experience. Failed to fix problem, and caused additional problems. Price charged for parts used was 250% of MSRP from Mopar. More

by walker8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mehma Baig
Apr 18, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Hello, Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

April 14, 2025

When I purchased my car I noticed that the windshield had some cracks the salesperson told me that I had the fix it myself. More

by eraina40
Purchase Time
Recommend Dealer
No
Employees Worked With
Richard Rodriguez
April 14, 2025

very good experience overall, Brandon was very good to talk to and work with. The only downside was the finance department; we waited for a solid 2 hrs. to finish paperwork and having 2 kids end of the da More

by arun jothilingam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
April 13, 2025

Brittany was amazing from start to finish in helping my with first car purchase. She listened to me and made it easy for me. More

by Camerynjackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
April 13, 2025

Timmy did a great job and I was very very very satisfied with the process. More

by CTURNER.22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy
April 13, 2025

Everyone was very helpful and not high pressure pushing for a sale. Our sales representative Richard Fernandez was great. More

by tonylapia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Fernandez
April 13, 2025

Service is great, very responsive, and drinks are available in the waiting area. They’ll help find better deals as well. More

by alagbanmafhey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma
April 13, 2025

Starting with the service advisor Adrian thru the repair process was outstanding. Adrian was knowledgeable and friendly and communicated with me throughout the repair status. Service like that will keep my More

by refringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
April 13, 2025

Timmy did an amazing job working with me to get exactly what I wanted. Thanks More

by CTURNER.22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy
April 13, 2025

Fantastic service every time. It is a pleasure to take my vehicle in there for its regular maintenance. The car wash is a nice touch as well! More

by shanemacha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma Baig