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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.1
1,867 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,867 reviews

October 29, 2025

I’m an OLD school guy! I just went to Be g Star CJDR in Webster and purchased a new truck! I spent a fair portion of the day with my salesman - Luis. What a fine young man! More

by affg03
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Luis - Salesman
October 29, 2025

Very friendly staff, very knowledgeable and wonderful communication, basically no waiting time for drops or pick ups. More

by jfranco9227
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Yes
Employees Worked With
Shane macha
October 28, 2025

Took 2 and a half hours for an oil change and car wash when I had an appointment setup. Even got there early. Car Wash was a horrible job. Looked like they cleaned my windows with dirty rags. And didn't e More

by lilbud69p
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Recommend Dealer
No
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N/A
Oct 31, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Steven Garcia, Service Manager steveng@bigstardodge.com

October 28, 2025

Great communication, fast and dedicated service response. Dropped off in the evening and picked up the next day without any issues. Thank you! More

by theherncalls
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Yes
Employees Worked With
Estefany
October 28, 2025

Great experience during the buying process. All personnel where very knowledgeable and experienced, would definitely buy again More

by malek.kyle
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Recommend Dealer
Yes
Employees Worked With
Can’t remember
October 28, 2025

Stephanie was awesome ! She has helped me the last 2 times and both times I’ve been satisfied ! I came for years before, but always a problem More

by earlbebeau
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Yes
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Estephanie
October 28, 2025

They are really nice and super professional with their customers. Also, I love the waiting area with free coffee. More

by vero.hdz04
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Yes
Employees Worked With
Estefany
October 28, 2025

Quick, reliable and efficient service. The wait time was as expected. Good summary provided of what was done and if any additional work was required. More

by philip.anithgeorge
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Yes
Employees Worked With
Estefany
October 28, 2025

You have a friendly team, however I need to get my truck checked for a wheel alignment, that was mentioned to your sale rep. but he might have been sidetracked and it didn't happen. P lease see what you can More

by SOUTHTEXASFIRESYSTEMS
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Recommend Dealer
Yes
Employees Worked With
Eric, Cindy
October 27, 2025

N/a n/a n/a n/a n/a n/a n/a n/a More

by vela478
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
I dont remember
Oct 27, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com