Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Mehma does a great job at communicating. She is very knowledgeable and she really cares about the customer experience. She is very knowledgeable and she really cares about the customer experience. More

Mehma is great! She always keeps me informed along the way. She needs a raise ASAP! She always keeps me informed along the way. She needs a raise ASAP! More

Austin was great! Very communicative and explained the entire process. And I love the car wash! Very communicative and explained the entire process. And I love the car wash! More

I’m very pleased with the service department on my recall and my oil change. I always get the best detail on my car as well and my oil change. I always get the best detail on my car as well More

I first contacted Big Star to get help with a headlight and fog light not working and was hoping the cost would be covered by the manufacturer's warranty. It turned out one of the lights was covered but th and fog light not working and was hoping the cost would be covered by the manufacturer's warranty. It turned out one of the lights was covered but the other was not due to it being an aftermarket light assembly. No problem, that was easy for me to take care of on my own. They also helped diagnose what I thought was a vibration/noise I could hear with the drivetrain when running at highway speeds. Turned out to be a non-issue but a tire needing balancing. I was satisfied with the results and quick turn around with their prompt and friendly service. More

What a joke of a dealership. The truck we purchased broke down 3 days after purchasing it. Finance attempted to peddle a warranty to us for $5000 extra on top of including extra The truck we purchased broke down 3 days after purchasing it. Finance attempted to peddle a warranty to us for $5000 extra on top of including extra charges that we were not allowed to opt out of although they were not on the sales tag. What a scam this dealership is. When we took it back to address the BRAKE failure (what an insane safety issue at that) they attempted to stick us with a $3,000 service bill. They refused to even address all the service concerns and repeatedly attempted to tell us we did not share this concern at drop off when we told them over and over, including at time of drop off in service, that the transmission was not performing correctly and therefore refused to cover this issue. Save yourself and don’t waste your money on this scam of a dealership. They are very evidently deceptively selling vehicles that are not quality and come with loads of issues. More

My tail gate is now not closing/opening properly. The day I picked up my truck, I opened the tailgate and the panel popped off the plastic clips. Items i had in my vehicle are missing. The day I picked up my truck, I opened the tailgate and the panel popped off the plastic clips. Items i had in my vehicle are missing. More

It was a good truck buying experience from the selection to the negotiating to the final paperwork to the negotiating to the final paperwork More

Sold me a broken brand new truck. Noticed something was wrong with it the day I bought it. Had to take it to get “fix” 3 times for the same issue. Bought it a month ago and it has bee Noticed something was wrong with it the day I bought it. Had to take it to get “fix” 3 times for the same issue. Bought it a month ago and it has been at the dealer for 3 weeks now. Telling me it might be this it might be that, but still can’t fix it. When I asked about getting a new vehicle to replace the broken one, I was told the sale was final and I had to take that up with the manufacturer because they are just the “vendor”. Was told that the only way they would take it back was as a trade in but they would only give me market value for it as a used vehicle. The issue was identified the day it was bought and they have had it in their possession longer than I have, but if I want a replacement I have to trade it in, which I will obviously be upside down on it. But that’s all they will do because the sale is final. Great way to take care of your Veterans Big Star, and oh yea I bought it on Veteran’s Day. More

Great dealership. Everyone is very friendly and helpful, 100% recommend this place to shop for a vehicle Everyone is very friendly and helpful, 100% recommend this place to shop for a vehicle More