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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.3
1,354 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,354 reviews

September 15, 2024

Big Star will always get my busines! Whether I am buying a car or having it serviced these guys are elite, management is unlike any in this industry! Many dealers you go in you just know More

by randy.crawford21983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorena and the guy who responds to your google comments are the best!
September 14, 2024

Excellent experience! These guys and gals shoot you straight and have an honest approach in customer service. Dennis was my salesperson and did a phenomenal job. 5 stars! More

by Don Aldridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
September 14, 2024

I brought a 2500 ram 2 weeks ago and Iam still waiting on my running boards they owe me hard to get a date from them that they will install tjem More

by chriscazares390
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Madison Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Ryan Davis, General Manager rdavis@bigstardodge.com

September 14, 2024

The service was excellent and above average. Cristian took care of me in a timely and professional manner. I only expect the best when I’m going to a dealership to work on my car and Cristian m More

by gears1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Rodriguez
September 14, 2024

Work was done quickly, took several days before diagnosis, I had to call for updates. More

by 713jag
Recommend Dealer
Yes
Employees Worked With
Austin
September 14, 2024

The Service Department representatives were amazing to work with! Cristal worked with me graciously throughout the process of getting my Jeep serviced. The Service Manager, Josh S. was also quick to help More

by John Dedeaux Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal
September 13, 2024

Professional respect kindness service. Exceptional seating area, waiting time reasonable, communication very well. Absolutely the wonderful dealership in our area More

by ruwen142429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davis service department
September 12, 2024

Adrian Alvares was my service advisor and did a very good job helping me. Thanks More

by john77581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alvares
September 12, 2024

We had a good experience at this dealership. It was a quick in and out process. More

by Donald Shamblen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Salesman Wade was great. Everything went as planned fast and efficent. Vechicle was clean and ready on time. More

by reosforje
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Robinson
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