Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Dealership repair shop took care of all my issues. Very satisfied with the outcome. Had very good communication(updates) with the advisor, Vince. Very satisfied with the outcome. Had very good communication(updates) with the advisor, Vince. More

Ms Cristal was quick to assist, follow through with progress and completed a follow up call. Most excellent customer service. - thank you progress and completed a follow up call. Most excellent customer service. - thank you More

Mrs. Boyd gave me excellent service just as she always did in the past. She listens to my concerns and gets things done! It is great to have such an experienced and customer based person to deal with. did in the past. She listens to my concerns and gets things done! It is great to have such an experienced and customer based person to deal with. More

Fast and detailed! Got with me first to complete vehicle service. Awesome experience and service! Got with me first to complete vehicle service. Awesome experience and service! More

Fair deal, sales woman was nice and knows the car No complains May think you again for the future complains May think you again for the future More

I recently purchased a used car from this dealership, and while the buying process was smooth, I was disappointed by the unwillingness to address some necessary repairs before the sale. When I raised concern while the buying process was smooth, I was disappointed by the unwillingness to address some necessary repairs before the sale. When I raised concerns about a few issues with the vehicle, the sales team seemed reluctant to take them seriously or provide the repairs that I felt were essential for the car’s long-term reliability. Even going as far as saying - we just got this truck in and they will sell it in a week with no repairs done. For a dealership selling used cars, I expected more transparency and a willingness to ensure the vehicle was in the best possible condition before handing over the keys. Instead, I left feeling like they were more interested in making a quick sale than ensuring customer satisfaction. I wouldn’t recommend buying a used car here unless you’re prepared to handle repairs on your own. More

Like every dealership wants to get their money you have a hard time getting a hold of people or a returning your call. I received some misinformation about extended warranty and coverage. So I had to cancel hard time getting a hold of people or a returning your call. I received some misinformation about extended warranty and coverage. So I had to cancel it and I have to wait 60 days to receive my money back that I paid cash. More

Big Star made my purchase painless and delivery quick and easy. I love the Jeep and the service seems like it is going to be great as we move forward. easy. I love the Jeep and the service seems like it is going to be great as we move forward. More

Good experience. Everybody is nice. Very attentive to my needs. Clean dealership and many vehicles to choose from. Everybody is nice. Very attentive to my needs. Clean dealership and many vehicles to choose from. More

Big Star will always get my busines! Whether I am buying a car or having it serviced these guys are elite, management is unlike any in this industry! Many dealers you go in you just know Whether I am buying a car or having it serviced these guys are elite, management is unlike any in this industry! Many dealers you go in you just know all they want is your money, Big Star wants satisfied repeat customers! And they have one here! More