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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,451 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,451 reviews
February 27, 2007
Most people drive away froma dealership with a smile. We did not and they did not want to help us get a smile either. And being first new car experience will never happen again. We did not have much choice did not and they did not want to help us get a smile either. And being first new car experience will never happen again. We did not have much choice but to take the truck because they ran our credit so much it lowered our point score badly. SO we gave up the fight for the 2006 Dodge with the Cool Vanilla paint job, the Chrome package, the wood grain interior, 6 disc cd changer and the strereo controls on the steering wheel for a 2007 Dodge Silver with nerf bars . No wood grain No 6 disc, No contols on steering wheel and no chrome. So we had a nice juicy steak they took it from us and gave a hot dog. I kept asking well can you get us a white truck? Can you put wood grain? Something to make us alittle happier?No! Pick one off the lo not to go over 34,000 All trucks on lot were the same inside the exterior was different color and no white ones. I told my partner that someone in the dealership wanted the truck because they kept making remarks about the color. We kept whining the entire time while they got the paperwork ready they did nothing to make us Happy. Well mad i came home look at other dealerships around town. We could have got everything we wanted at another dealer including leather if we wanted but we dont still was same price as this truck really was Cheaper. like I told the sales man I was going to go there for my Chrysler I would not now and He was smart mouthed to me saying we dont sale Chrysler well i always thought they were the same company and I know there are use Chrysler. But just his way of saying they dont need my money. But any other dealership would have wanted repeat business this one doesnt. So after seeing what we could have had when this trucks paid off we will not get to clearlake again. I found that they do this alot. Also when we returned the other key to the other truck we found out the manager now drives the 2006 Cool vanilla truck we wanted. Hmmm smells funny to me. Already felt ripped off now we know I was right on someone in the dealership wanting the truck. Now if that is not bad business I dont know what to tell you. Buyer beware. Go where the dealership wants a sale and return business. Not just a sale and who cares if you come back. The was for my partner but where I wanted the 300 C or Magnuim . After this at Clearlake Dodge I'm not ever sure I will go with a Dodge or Chrysler product. xxxx I came home and wanted to get rid of the Chrysler I already have that I love. Think I may try a Honda or something or go back to my faithful Chevy More
by Chevynut27
Employees Worked With
Mark Macfew Juan and a Head manager
