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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,516 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,516 reviews
May 11, 2015
2015 Jeep Grand Cherokee Saw the jeep I wanted online, came in the next week and bought it with no problems!!!!! Even threw in some chrome wheel covers!!!! Great job I would d Saw the jeep I wanted online, came in the next week and bought it with no problems!!!!! Even threw in some chrome wheel covers!!!! Great job I would definitely recommend More
by Cyrus
Employees Worked With
Solomon
May 09, 2015
sales service my sales person was Mr.Don Brooks.He was very good,he greeted me with a pleasant smile and very polite. I told him wht I was looking for and wht I cou my sales person was Mr.Don Brooks.He was very good,he greeted me with a pleasant smile and very polite. I told him wht I was looking for and wht I could afford.He went to the extreme and beyond to get me n car,he was very patient with me.He's very humble and has a good overall spirit. I was very satisfied with him,if I had to do it all over again I would want him he makes you feel comfortable. More
by lil bit
Employees Worked With
Mr.Don Brooks
May 08, 2015
always great service I have purchased several vehicles from clear Lake Dodge and Don Brooks over the years. I highly recommend them. Don will take care of you from start I have purchased several vehicles from clear Lake Dodge and Don Brooks over the years. I highly recommend them. Don will take care of you from start to finish. 5 star service. More
by jgunn1
Employees Worked With
don brooks
May 08, 2015
Awesome Saleman Salesman Chad was amazing! He went the extra mile in making sure I was satisfied with what I was looking for in a vehicle. Want a good, trustworthy s Salesman Chad was amazing! He went the extra mile in making sure I was satisfied with what I was looking for in a vehicle. Want a good, trustworthy salesman? Ask for awesome Chad! :) More
by swyatt
Employees Worked With
Chad Martinez
May 07, 2015
Been in the Shop for 23 DAYS NOW!!!!! Still no resolution. My Insurance keeps calling, I keep calling, and NOTHING! This is my work truck. I have to have it for work. They did give me a ni Still no resolution. My Insurance keeps calling, I keep calling, and NOTHING! This is my work truck. I have to have it for work. They did give me a nice little Chrysler 200 to drive, but I can't haul my equipment in a freakin' 200! Here is the kicker, I drove it to a shop, now it wont even start. I need my Truck, or I need it to go somewhere that can actually fix it. More
by Marty01
Employees Worked With
Brandon
April 07, 2015
Customer service is TERRIBLE Stay away from this dealership! Worst customer service department. If I could leave zero stars I would. They don't care that you are leaving your onl Stay away from this dealership! Worst customer service department. If I could leave zero stars I would. They don't care that you are leaving your only form of transportation there with them they could careless how long it takes to fix. Never call with updates on vehicle and when you call to check they give you an attitude for wanting to know a time frame when it will be done. I will never recommend this place to anyone More
by gtv56
Employees Worked With
Barbara Ibarra
March 26, 2015
compra de nuevo carro. Estoy muy contenta,con mi nuevo,Jeep patriot,gracias por toda la ayuda, Salomón Luviano, fue muy amable, con nosotros, y recomiendo..a la agencia, par Estoy muy contenta,con mi nuevo,Jeep patriot,gracias por toda la ayuda, Salomón Luviano, fue muy amable, con nosotros, y recomiendo..a la agencia, para mis amigos..gracias.por todo. More
by juany
Employees Worked With
Salomón Luviano.
February 17, 2015
Love my new Jeep Compass! I just bought a new Jeep Compass from Chance Lushute. I was kept informed of every step. I also worked with Ralph, Carmine, and Mike. Everyone was ve I just bought a new Jeep Compass from Chance Lushute. I was kept informed of every step. I also worked with Ralph, Carmine, and Mike. Everyone was very friendly and helpful. I will recommend this dealership to anyone looking for a car. More
by sherri
Employees Worked With
Chance
February 17, 2015
Great job Great buying experience! Very friendly staff, Daniel Q was great. They worked very quickly to get the deal done. I would recommend this dealership to Great buying experience! Very friendly staff, Daniel Q was great. They worked very quickly to get the deal done. I would recommend this dealership to anyone who is looking to buy. More
by Fhegwood
Employees Worked With
Daniel quintanilla
February 07, 2015
worst car buying experience ever This dealership is worthless. Terrible service department and customer service. Wouldn't recommend anyone buying or taking your car for service to the This dealership is worthless. Terrible service department and customer service. Wouldn't recommend anyone buying or taking your car for service to them. Very disappointed More
by dubs696
Employees Worked With
service
