Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Friendly atmosphere and staff working together well. Amber and Chris were both very professional with handling customers. Would recommend Big Star to anyone looking for a vehicle. Amber and Chris were both very professional with handling customers. Would recommend Big Star to anyone looking for a vehicle. More
We were only here to have damage that occurred by the dealership during a previous service appointment corrected. When my husband picked up the vehicle, you would have thought it would be immaculate. The dealership during a previous service appointment corrected. When my husband picked up the vehicle, you would have thought it would be immaculate. The repair shop left paint all on the bumper. We now have to return AGAIN for it to be cleaned off. That follow on appointment has still not been scheduled because of lack of loaner vehicles. The entire process has been beyond frustrating. However, Austin S. has been fantastic to work with throughout the entire process. More
I stopped using the dealership several years ago because of the poor service and lack of response on issues. But I thought I would try again, Cristal was so great and efficient that I now have a very posit of the poor service and lack of response on issues. But I thought I would try again, Cristal was so great and efficient that I now have a very positive attitude about Big Star. Thanks More
Service is fast! Very attentive and polite, great customer service! I will be coming back! Very attentive and polite, great customer service! I will be coming back! More
Vince is always very professional and always tells me the truth about you guys maintenance schedule so I can know when to drop my car off… Also my car was misdiagnosed this time and as soon a I left the deal truth about you guys maintenance schedule so I can know when to drop my car off… Also my car was misdiagnosed this time and as soon a I left the dealership my check engine light came back on and when I called Vince he told me bring it back in no problem and that calmed me down. And once again the process went smooth More
Parts of the motor coverings were left in the back seat. The brakes still squeak. Brought it back once and the brakes still squeak. They could not answer why they were still making noise. Overall time was c The brakes still squeak. Brought it back once and the brakes still squeak. They could not answer why they were still making noise. Overall time was close to 3 weeks. More
Everytime I get any service done here it's always exceptional. I love that they also wash and do a quick detail of the inside of your vehicle. exceptional. I love that they also wash and do a quick detail of the inside of your vehicle. More
Its a great place to buy a vehicle. You just have to get the right salesman. The first time I went in was terrible with whoever the first guy was. But the Second Gentleman was a ton of You just have to get the right salesman. The first time I went in was terrible with whoever the first guy was. But the Second Gentleman was a ton of help. Awesome doing business with. Let me know what i was getting into off bat More