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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.3
1,350 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,350 reviews

October 05, 2024

Friendly atmosphere and staff working together well. Amber and Chris were both very professional with handling customers. Would recommend Big Star to anyone looking for a vehicle. More

by rpgilvarry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Grantham, Chris schnooberger
October 03, 2024

We were only here to have damage that occurred by the dealership during a previous service appointment corrected. When my husband picked up the vehicle, you would have thought it would be immaculate. The More

by lizwilkinson425
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Austin S.
October 03, 2024

I stopped using the dealership several years ago because of the poor service and lack of response on issues. But I thought I would try again, Cristal was so great and efficient that I now have a very posit More

by retireetx
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Recommend Dealer
Yes
Employees Worked With
Cristal was the person I worked with..
October 02, 2024

Service is fast! Very attentive and polite, great customer service! I will be coming back! More

by abigailzavala0805
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Alvares
October 02, 2024

Vince is always very professional and always tells me the truth about you guys maintenance schedule so I can know when to drop my car off… Also my car was misdiagnosed this time and as soon a I left the deal More

by mrbankheadhimself
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
October 02, 2024

Excellent job by the service department. Austin was knowledgeable and patient. I really appreciate his hard work on this repair. More

by albert.e.alonzo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Austin
October 02, 2024

Parts of the motor coverings were left in the back seat. The brakes still squeak. Brought it back once and the brakes still squeak. They could not answer why they were still making noise. Overall time was c More

by elaraiza
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Do not remember.
October 02, 2024

great customer service experience provided by Vincent as always.. advantage plan pricing package can't be beat! More

by Kcypert
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
vincent
October 01, 2024

Everytime I get any service done here it's always exceptional. I love that they also wash and do a quick detail of the inside of your vehicle. More

by travisj.rocks
Recommend Dealer
Yes
Employees Worked With
Vincent
September 30, 2024

Its a great place to buy a vehicle. You just have to get the right salesman. The first time I went in was terrible with whoever the first guy was. But the Second Gentleman was a ton of More

by tilleyisiah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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