Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Pretty good dealership! Worked with me and overall gave me what I wanted would go again in the future . Customer service was good and price was good!! Recommend for sure Worked with me and overall gave me what I wanted would go again in the future . Customer service was good and price was good!! Recommend for sure More

Not happy at all!!! I bought my fully loaded 2015 dodge caravan in May 2015. The experience was good. Here it is less than 8 months later and I have a flat tire because I bought my fully loaded 2015 dodge caravan in May 2015. The experience was good. Here it is less than 8 months later and I have a flat tire because of a nail. When I go to look for the spare or donut tire I find there isn't one. My husband tried to call someone and can't get anyone to talk to. I will never refer anyone to purchase a vehicle here again. Especially with the price I paid and tother have no spare tire. More

Great customer service Great service and they are willing to work with what you need or want. They try to get you in and out as soon as possible. Great service and they are willing to work with what you need or want. They try to get you in and out as soon as possible. More

Worst place to go all they do is lie to you I left the place in tear because all they did was force me to buy a car I didn't even want they just wanted my down payment they told me to keep the c I left the place in tear because all they did was force me to buy a car I didn't even want they just wanted my down payment they told me to keep the car for a few months then bring it back and I could get the one I wanted well went I went back a few months later they just lied to me I felt so humiliated when I left there they didn't even do anything they promised me More

Grrrrr!!! I bought a new Cherokee last March and almost immediately began having issues with the radio/Bluetooth, which took three months to get replacement. En I bought a new Cherokee last March and almost immediately began having issues with the radio/Bluetooth, which took three months to get replacement. Engine light came on the first week of January and took it back to this service center, where it took five weeks to correct. It was returned February 12, but the engine light came on again Sunday and there was excessive white smoke coming from the tailpipe this morning (Monday, February 15}. Drove it back to see about service and they have taken it in. Stay tuned for developments, but I am far from satisfied with this department, More

Bogus warranty I have a lonestar Ram truck with 14k milage the check engine light is on truck will only cruise 30 MPH , dealer just reset light truck worked about 1 I have a lonestar Ram truck with 14k milage the check engine light is on truck will only cruise 30 MPH , dealer just reset light truck worked about 10 min. The light came back on now they need to keep my tuck $35000 , and no loaner car no rental car , I have been in the long for 4 hours waiting for there shuttle to give me a ride home where I will have no vehicle. If the truck breaks again I will get a lawyer. Truck might be a Lemon , I am sure the service Dept. Sucks , where is my warranty? More

Service Department with major problems I had a great experience purchasing my vehicle from Clear Lake Jeep & Dodge. I have learned that there service department is very hard to deal with an I had a great experience purchasing my vehicle from Clear Lake Jeep & Dodge. I have learned that there service department is very hard to deal with and unreliable. I have dropped off my Jeep on one occasion with the understanding I would need it back in three days (note: they couldn't provide me with a rental until after determining the problem with the vehicle). When I came to pick it up the vehicle had never been looked at for the reason it was initially in, nor was the window crack fixed although we had made a claim. I have a package deal to have my oil changed with this dealership, but due to its poor service I find it better to just go somewhere else. I do not plan on buying another vehicle here. Hope to see changes at this location in the future. More

Great Service I live very far from this dealership however every time I need to bring my husbands truck for service the team there is always professional and willin I live very far from this dealership however every time I need to bring my husbands truck for service the team there is always professional and willing to go above and beyond to assist in my needs .... Thanks More

Dealership Review The dealership had a very welcoming atmosphere, and a very positive attitude from employees as I waited and was being helped to find a car. The dealership had a very welcoming atmosphere, and a very positive attitude from employees as I waited and was being helped to find a car. More