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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,479 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,479 reviews
June 10, 2015
Stay far away from Clearlake Dodge. I have had my car for a little over two years. During this my car has been at the dealership more than it should have been. But the worst part is that I have had my car for a little over two years. During this my car has been at the dealership more than it should have been. But the worst part is that Clearlake Dodge says they will call you back, but they never do. They don't care about their customers. When you take your vehicle to be serviced, they say how backed up they are and that they don't know when they will be able to get to your vehicle. This to me is bad business, either Dodge cars aren't worth a xxxx, or their service area isn't. I WOULD NOT RECOMMEND, STAY FAR AWAY FROM CLEARLAKE DODGE. More
by Adriana
Employees Worked With
TIM, LORY, IKE
May 26, 2015
Stay away from Chad Martinez The only reason this review gets 3 stars is because we opted to go with another salesman. Stay away from Chad Martinez at all costs (would give him 1 The only reason this review gets 3 stars is because we opted to go with another salesman. Stay away from Chad Martinez at all costs (would give him 1 star if he was lucky)! He is rude, unprofessional, and does not care about the customer. When we came back in we went with Don Brooks and he was absolutely amazing. Vey friendly and cared about his job and customer. I give Don a 5 star rating!!!!!! More
by Job0803
Employees Worked With
Don Brooks, Chad Martinez
May 20, 2015
Horrible Experience for 14 months 2014-2015 I have had an awful experience from Headquarters, Chrysler Resolution Center, Alan (General Manager), Jeff (Service Manager) and more. My car has been I have had an awful experience from Headquarters, Chrysler Resolution Center, Alan (General Manager), Jeff (Service Manager) and more. My car has been in the service department for 120 days in 14 months. You can call 59 times a day and not one person will call you back. I have a 2014 Grand Cherokee Diesel and had problems from grinding, air bags, seat backs falling apart, electric system failing as I am driving and more. Not one person from H. Q. To Chrysler cares one bit!!! More
by Houston
Employees Worked With
Jeff Service Manager
May 11, 2015
2015 Jeep Grand Cherokee Saw the jeep I wanted online, came in the next week and bought it with no problems!!!!! Even threw in some chrome wheel covers!!!! Great job I would d Saw the jeep I wanted online, came in the next week and bought it with no problems!!!!! Even threw in some chrome wheel covers!!!! Great job I would definitely recommend More
by Cyrus
Employees Worked With
Solomon
May 09, 2015
sales service my sales person was Mr.Don Brooks.He was very good,he greeted me with a pleasant smile and very polite. I told him wht I was looking for and wht I cou my sales person was Mr.Don Brooks.He was very good,he greeted me with a pleasant smile and very polite. I told him wht I was looking for and wht I could afford.He went to the extreme and beyond to get me n car,he was very patient with me.He's very humble and has a good overall spirit. I was very satisfied with him,if I had to do it all over again I would want him he makes you feel comfortable. More
by lil bit
Employees Worked With
Mr.Don Brooks
May 08, 2015
Awesome Saleman Salesman Chad was amazing! He went the extra mile in making sure I was satisfied with what I was looking for in a vehicle. Want a good, trustworthy s Salesman Chad was amazing! He went the extra mile in making sure I was satisfied with what I was looking for in a vehicle. Want a good, trustworthy salesman? Ask for awesome Chad! :) More
by swyatt
Employees Worked With
Chad Martinez
May 08, 2015
always great service I have purchased several vehicles from clear Lake Dodge and Don Brooks over the years. I highly recommend them. Don will take care of you from start I have purchased several vehicles from clear Lake Dodge and Don Brooks over the years. I highly recommend them. Don will take care of you from start to finish. 5 star service. More
by jgunn1
Employees Worked With
don brooks
May 07, 2015
Been in the Shop for 23 DAYS NOW!!!!! Still no resolution. My Insurance keeps calling, I keep calling, and NOTHING! This is my work truck. I have to have it for work. They did give me a ni Still no resolution. My Insurance keeps calling, I keep calling, and NOTHING! This is my work truck. I have to have it for work. They did give me a nice little Chrysler 200 to drive, but I can't haul my equipment in a freakin' 200! Here is the kicker, I drove it to a shop, now it wont even start. I need my Truck, or I need it to go somewhere that can actually fix it. More
by Marty01
Employees Worked With
Brandon
April 07, 2015
Customer service is TERRIBLE Stay away from this dealership! Worst customer service department. If I could leave zero stars I would. They don't care that you are leaving your onl Stay away from this dealership! Worst customer service department. If I could leave zero stars I would. They don't care that you are leaving your only form of transportation there with them they could careless how long it takes to fix. Never call with updates on vehicle and when you call to check they give you an attitude for wanting to know a time frame when it will be done. I will never recommend this place to anyone More
by gtv56
Employees Worked With
Barbara Ibarra
March 26, 2015
compra de nuevo carro. Estoy muy contenta,con mi nuevo,Jeep patriot,gracias por toda la ayuda, Salomón Luviano, fue muy amable, con nosotros, y recomiendo..a la agencia, par Estoy muy contenta,con mi nuevo,Jeep patriot,gracias por toda la ayuda, Salomón Luviano, fue muy amable, con nosotros, y recomiendo..a la agencia, para mis amigos..gracias.por todo. More
by juany
Employees Worked With
Salomón Luviano.
