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We bought two new vehicle and are really happy! My hubby and I decided it was time to get two vechiles again. Our sales man Bill Melbar was very helpful on us getting want we wanted with no Pressu My hubby and I decided it was time to get two vechiles again. Our sales man Bill Melbar was very helpful on us getting want we wanted with no Pressure. It was the smoothest transaction that we have ever had buying vechiles. Even finace with Chris was a breeze. We look forward to using this dealership again and telling friends and family the ease of buying with Clearlake dodge. More

Horrible customer service Currently a dodge owner went to trade in a vehicle for another dodge yesterday after signing the paperworw. I decided the next day the car did not fit Currently a dodge owner went to trade in a vehicle for another dodge yesterday after signing the paperworw. I decided the next day the car did not fit my needs and had a change of heart after feeling pressured to buy the vehicle. Tried to return the car the next day and was told this is not walmart u cant return it . I told him it has not even been 24 hours yet most dealerships offer 72 hours to return a vehicle. ask to terminate the loan. He said no. Another employee stated he could bit said he was reying to make money off me considering the car i had traded in was a 2015 model. Please do not go to this place they are rude and do not represent the brand for dodge. Horrible customer service More

Horrible Service! BUYER BEWARE! It's sad the lowest rating you can give is a whole star! I had the worst car buying experience with these guys. Bought a 2011 BMW and the rear view mi It's sad the lowest rating you can give is a whole star! I had the worst car buying experience with these guys. Bought a 2011 BMW and the rear view mirror fell off the windshield! They told me its my problem and I will now have to fork over $1000 to get the right type off glass installed! That's right! They replaced the windshield with the WRONG type of glass! But that's my problem now. Please beware of what you're buying into with this place! Not impressed and def won't refer a soul! More

Ram truck It was ok I bought a new ram truck I think the dealer could have gave me more for my treat and my payment is higher then I wanted I hope they didn't l It was ok I bought a new ram truck I think the dealer could have gave me more for my treat and my payment is higher then I wanted I hope they didn't lie to me about refining my loan in six months to get payment down also they added a lot of warranty that I didn't find out about till I done the deal More

Horrible service; even worse customer service Took car in for routine maintenance (oil, rotate tires, wipers). Dropped off Friday morning & Made it clear I needed vehicle done by Monday at 9AM- w Took car in for routine maintenance (oil, rotate tires, wipers). Dropped off Friday morning & Made it clear I needed vehicle done by Monday at 9AM- was told no problem at all. Never heard from anyone regarding status so I called first thing Monday and no one could locate my adviser nor could anyone tell me if the car was ready. Spoke to someone who said if it wasn't ready they would have a rental car waiting. Got to dealership and vehicle was not ready and no rental waiting. Took over 3 hours to get rental. Picked vehicle up and was told a part had to be ordered and i would be contacted when it was in. This was over a month ago and I have tried repeatedly to contact my adviser with no return calls/emails. I have since tried to contact the service manager and am told he is in a meeting every time I call and that my message will be delivered. Still no call back from Jeff- the service director. More

Pretty good dealership! Worked with me and overall gave me what I wanted would go again in the future . Customer service was good and price was good!! Recommend for sure Worked with me and overall gave me what I wanted would go again in the future . Customer service was good and price was good!! Recommend for sure More

Not happy at all!!! I bought my fully loaded 2015 dodge caravan in May 2015. The experience was good. Here it is less than 8 months later and I have a flat tire because I bought my fully loaded 2015 dodge caravan in May 2015. The experience was good. Here it is less than 8 months later and I have a flat tire because of a nail. When I go to look for the spare or donut tire I find there isn't one. My husband tried to call someone and can't get anyone to talk to. I will never refer anyone to purchase a vehicle here again. Especially with the price I paid and tother have no spare tire. More

Great customer service Great service and they are willing to work with what you need or want. They try to get you in and out as soon as possible. Great service and they are willing to work with what you need or want. They try to get you in and out as soon as possible. More

Worst place to go all they do is lie to you I left the place in tear because all they did was force me to buy a car I didn't even want they just wanted my down payment they told me to keep the c I left the place in tear because all they did was force me to buy a car I didn't even want they just wanted my down payment they told me to keep the car for a few months then bring it back and I could get the one I wanted well went I went back a few months later they just lied to me I felt so humiliated when I left there they didn't even do anything they promised me More

Grrrrr!!! I bought a new Cherokee last March and almost immediately began having issues with the radio/Bluetooth, which took three months to get replacement. En I bought a new Cherokee last March and almost immediately began having issues with the radio/Bluetooth, which took three months to get replacement. Engine light came on the first week of January and took it back to this service center, where it took five weeks to correct. It was returned February 12, but the engine light came on again Sunday and there was excessive white smoke coming from the tailpipe this morning (Monday, February 15}. Drove it back to see about service and they have taken it in. Stay tuned for developments, but I am far from satisfied with this department, More