Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

I traded in my Pontiac G6 for a Dodge Avenger and love it. At first I thought I wanted a Challenger but when I drove it I realized it wasn't the right car for me, although it was a great car. My salespe it. At first I thought I wanted a Challenger but when I drove it I realized it wasn't the right car for me, although it was a great car. My salesperson, Lincoln, had me test drive an Avenger and I loved it. The service I received was great. More

My experience with Clear Lake Dodge was the best I've had in purchasing a vehicle. Not only was the service painless, but I was treated with the utmost respect and courtesy. I was not just sold 2 vehicles in purchasing a vehicle. Not only was the service painless, but I was treated with the utmost respect and courtesy. I was not just sold 2 vehicles, but I was sold the entire dealership. This was an important factor for me because I did not want to buy just a unit off the lot as much as I wanted to buy the dealership. Alonzo heard my wants and was able to deliver just that: the dealership. Lincoln introduced himself and in addition to the service already received by Alonzo, I immediately felt at home. I am very pleased with this dealership and I would recommend them to all my friends and family. Love and respect to Clear Lake Dodge! More

Clear Lake Dodge on the Gulf freeway in Webster, was not the first place I went to on my mission in search of a reasonable trade in of my car. Well being a women and showing up on the lot by myself I though the first place I went to on my mission in search of a reasonable trade in of my car. Well being a women and showing up on the lot by myself I thought already it would be a disadvantage on my part. When I went to this dealer I looked around a bit and then I was approuched by Corey Duke Sales Rep. He was down to earth and and a nice guy. I felt very comfortable in being honest about what my situation was and the deal I was looking for. He introduce me to alot of great people on the crew and JP Thomas was the finacial guy that closed the deal for me. I didnt have to do anything and they didn't intimidate me with numbers and confusing rates. They handled it all and made my visit feel like a breeze. These guys are trying to make a difference in the name of car selling. Anytime someone says they are in the market for a new ride I'll be giving them the good word of Clear Lake Dodge on the Gulf freeway in Webster. More

I went in for an oil change. After 1/2 hr Justin came in and told me that my drive belt needed changing because of wear and it would cost $145. My husband and I had just replaced the belt 110 miles previou and told me that my drive belt needed changing because of wear and it would cost $145. My husband and I had just replaced the belt 110 miles previous to this visit at a cost of $17. I told this to Justin and he said that it must be a second belt and he would go and check. Sure enough he never came back. I really do not like someone trying to take advantage of me to get more money or because I am a female. Also, on my last visit for an oil change, one of the techs got grease on the inside of my vehicle. It was not noticed until a couple of hours later and I called Randy to tell him. I was told that on my next oil change I would get a complimentary exterior/interior detail cleaning. This did not happen, even though I told Justin when I first drove up. More

Lets start with the first impression. I bought a Jeep Wrangler Unlimited from Allen Samuels in Clear Lake, they have since pulled out of there and I got a nice letter from Chrysler stating Clear Lake Dod Wrangler Unlimited from Allen Samuels in Clear Lake, they have since pulled out of there and I got a nice letter from Chrysler stating Clear Lake Dodge was now servicing our vehicle. So, I pull the car in the bay. Stood in the doorway to the service office, said I was there for an oil change. He asked if I was a new customer, i said yes. Didn't introduce himself or anything. He had me fill out some paperwork, then just took it and the key. I had to ask him where the lounge was, then he just pointed. 1 and 1/2 half hours go by and I walk out to the service area and see my Jeep just sitting in a lot of cars, who knows how long it had been there. So then I had to track him down. I walk into the service office, where another guy was playing a computer game, who so graciously stopped, asked what I needed then called "Mike" to the office. I asked him if I could get a status on my oil change. He then starts talking to a porter and blaming him for not bringing the key in and letting him know it was done. Seriously, isn't that his job to keep tabs on his customers. Then he starts trying to say "Oh well, we also have a recall out so we had to check that" (recall was for a faulty tow hitch installed on Jeeps, mine does not even have that package and a 5 second glance to the rear of the vehicle would have shown that) ....... anyway he brings the work in the office, says thanks, and leaves. Now, that I have paid, I start the task for trying to find my car, it has now been moved to the other side of the building from where I last saw it. After I calmed down, I decided to call the service manager the following day, Chuck Flores. I left him a brief message on 12/17 and told him I wanted to share my first experience as a new customer and to please return my call. A month has passed, no return call. You would think that in this economy with people doing many service items themselves to save the cost of taking it to the dealership, that the dealer would be thrilled to have customers coming into their establishment. Apparently Clear Lake Dodge doesn't need any more customers and I surely will never go there again. More

Hi, I found it necessary to make a comment after reading the other post. Although my First, I would like to say, in 2004 I purchased my first Dodge Ram 1500 truck and a 2004 Dodge Durango from Clear Lake the other post. Although my First, I would like to say, in 2004 I purchased my first Dodge Ram 1500 truck and a 2004 Dodge Durango from Clear Lake Dodge. The time I spent there was a bit long but, I must say most of the time was because of me. I wanted to be sure of what I was buying. None the less my experience there was great! I was treated respectful as anyone should be. This year I bought a used car for my daughter and once again, had a great experience. Then again this year I purchased my New 2010 Dodge Laramie. Again and again I have gone there to buy something and left with yet another good taste in my mouth for this dealership. I am sorry to see other had such a bad experience while visiting. The reason for me going there was simply put, they were good to me each time before. The only negative thing I would have to say would only be when I have visited the shop. I have left there feeling dissatisfied with my questions about my wife’s vehicle. Still overall, I can honestly say, each and every time I have ever gone there, I had no pressure to buy, no pressure to hurry and I felt I was in control all the way to the finance department. Even he has been pleasurable to deal with. I live in the area and I could have selected numerous of places but as a wise person once said, if it isn’t broke, don’t try to fix it! Thanks Clear Lake Dodge! Special thanks to Roy Campbell and the fiancé department for helping me close the deals. Rick O More

Hi, I found it necessary to make a comment after reading the other post. First, I would like to say, in 2004 I purchased my first Dodge Ram 1500 truck and a 2004 Dodge Durango from Clear Lake Dodge. The t the other post. First, I would like to say, in 2004 I purchased my first Dodge Ram 1500 truck and a 2004 Dodge Durango from Clear Lake Dodge. The time I spent there was a bit long but, I must say most of the time was because of me. I wanted to be sure of what I was buying. None the less my experience there was great! I was treated respectful as anyone should be. This year I bought a used car for my daughter and once again, had a great experience. Then again this year I purchased my New 2010 Dodge Laramie. Again and again I have gone there to buy something and left with yet another good taste in my mouth for this dealership. I am sorry to see other had such a bad experience while visiting. The reason for me going there was simply put, they were good to me each time before. The only negative thing I would have to say would only be when I have visited the shop. I have left there feeling dissatisfied with my questions about my wife’s vehicle. Still overall, I can honestly say, each and every time I have ever gone there, I had no pressure to buy, no pressure to hurry and I felt I was in control all the way to the finance department. Even he has been pleasurable to deal with. I live in the area and I could have selected numerous of places but as a wise person once said, if it isn’t broke, don’t try to fix it! Thanks Clear Lake Dodge! Special thanks to Roy Campbell and the fiancé department for helping me close the deals. Rick O More