Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,288 reviews
I left in the car I didn't want. And trying to get my spare keys and my GAP money back was terrible. (I didn't want/need the gap) I purchased the vehicle in August and I've been trying to get it along wi spare keys and my GAP money back was terrible. (I didn't want/need the gap) I purchased the vehicle in August and I've been trying to get it along with my spares since September and now it's already almost Christmas. They're not worried about you but on what's in your pocket. The worst experience I've ever had is with Clear Lake Dodge. More
My wife and I purchased a new '12 Charger R/T from your dealership about 6 months ago. Our salesperson was Patti DiConstanzo. I just wanted to drop a line and say how great Patti treated us during our enti dealership about 6 months ago. Our salesperson was Patti DiConstanzo. I just wanted to drop a line and say how great Patti treated us during our entire experience. She made the entire process easier and more comfortable, as this was a big deal to us buying a new car. Patti is an exceptional employee there and we will buy again from HER in the future. She made us feel welcome and strived to make us pleased and content ALWAYS. Patti called me to see how my wife and I were doing a couple of days ago, and to see how we were liking the Charger. It was nice to hear from her and such a pleasure to know she truly cares about her customers. She informed me that she had been diagnosed with lung cancer just after we bought our car and I was very happy to hear she was doing well and was back to work. May God Bless Patti DiConstanzo and your dealership and staff. When I buy my new Ram, I will definitely buy from Patti no questions asked. Please take good care of her, she is definitely making your business better. Thanks. More
I was appalled at the lack of customer service and actual auto repair service of this business. They are only in the business to overcharge people for work that is not being done or work that does not need t auto repair service of this business. They are only in the business to overcharge people for work that is not being done or work that does not need to be done. No worries CL Dodge. I won't ever use your services again or recommend anyone to you. As a matter of fact I will discourage people from using you! More
While working out of town my engine blew and this was the dealership I took my truck to. The service dept took 37 days to make the repairs, ordered the wrong parts thus delaying the repairs by two weeks and dealership I took my truck to. The service dept took 37 days to make the repairs, ordered the wrong parts thus delaying the repairs by two weeks and since I have picked the truck up the service engine light has come on 3 different times. I have written a compaint to the general manager and have yet to get a response after 2 weeks. This dealership did slow work since my engine wascvered under warranty. More
Had a great experience @Clear Lake Dodge Chrysler Jeep which resulted in the purchase of my new car. They have friendly and knowledgeable staff that provided great service. My salesman(Trice Ham) along which resulted in the purchase of my new car. They have friendly and knowledgeable staff that provided great service. My salesman(Trice Ham) along with assistance from Carmeilo truly strive to make the car buying experience worthwhile. Thanks again guys. More
My wife and I went out browsing new vehicles. We were very lucky to have Carmine Urcuiolio as our salesman. He and the rest of the staff were very professional and worked very hard for us. I decided to very lucky to have Carmine Urcuiolio as our salesman. He and the rest of the staff were very professional and worked very hard for us. I decided to test his patience and he never faltered. I would highly recommend Clear Lake Dodge to anyone considering buying a vehicle. More
This is my second vehicle to purchase new from Clear Lake Dodge. TWICE I have searched all over Houston for a vehicle and TWICE I ended up buying from Clear Lake. I was lied to by SEVERAL dealerships duri Dodge. TWICE I have searched all over Houston for a vehicle and TWICE I ended up buying from Clear Lake. I was lied to by SEVERAL dealerships during my recent search - time wasted over and over again. The salesman I worked with and purchased from was Mr. Trice Ham. EVERY WORD Mr. Ham told me was 100% true - he never pressured me - was very friendly - and went out of his way to give me what I wanted. More impressive was the fact that the vehicle we wanted was at a dealership in northwest Houston (not very friendly staff too), for a great price. I informed Mr. Ham of my regret that this vehicle (do to color) was not on Clear Lake's lot for the price they quoted me. Mr. Ham went and got the vehicle and honored their price quote THE VERY NEXT MORNING! Needless to say, if it were not for Mr. Ham's personallity and efforts I would have had to make the trip to far nothwest Houston for the purchase - something, due to that dealerships staff, I did not want to have to do. TWICE I have purchased a vehicle - TWICE I ended up with a Clear Lake Dodge - the THIRD purchase I will NOT look any place other than Clear Lake Dodge. Thomas Jennische More
I visited clear lake dodge a few weeks back in search of a new dodge charger. The salesman that was helping me named Brian, was very good. He was knowledable about the inventory and was very helpful. I woul a new dodge charger. The salesman that was helping me named Brian, was very good. He was knowledable about the inventory and was very helpful. I would highly recommend doing business with clear lake to anyone who is looking for a great and easy place to buy a new car. More
My wife and I decided on a "Limited Edition" Jeep Patriot. After calling multiple Jeep Dealerships, and even driving over 2 hours from our house to a different dealership to look at one that the Jeep Patriot. After calling multiple Jeep Dealerships, and even driving over 2 hours from our house to a different dealership to look at one that they SAID, they had in stock.. we were unable to track down the model we were looking for. We happened to meet with Tryce at Clear Lake Chrysler Jeep and Dodge on our way home, and not only did he find the vehicle we were looking for (In Dallas), but he had it for us to look at and eventually purchase two days later. He went above and beyond to find EXACTLY what we wanted, and after comparing truecar prices, Tryce and Dealership gave us an awsome price. This was our 5th new vehicle purchase, and by FAR the most pleasant experience. I will not hesitate to go back to Clear Lake and Tryce, when its time to upgrade in the future. More
Had a great experience with this dealership!! Our sales person was knowledege and funny. I would recommend this place to anyone and ask for Brian Ballou. person was knowledege and funny. I would recommend this place to anyone and ask for Brian Ballou. More