Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Worst place to go all they do is lie to you I left the place in tear because all they did was force me to buy a car I didn't even want they just wanted my down payment they told me to keep the c I left the place in tear because all they did was force me to buy a car I didn't even want they just wanted my down payment they told me to keep the car for a few months then bring it back and I could get the one I wanted well went I went back a few months later they just lied to me I felt so humiliated when I left there they didn't even do anything they promised me More

Grrrrr!!! I bought a new Cherokee last March and almost immediately began having issues with the radio/Bluetooth, which took three months to get replacement. En I bought a new Cherokee last March and almost immediately began having issues with the radio/Bluetooth, which took three months to get replacement. Engine light came on the first week of January and took it back to this service center, where it took five weeks to correct. It was returned February 12, but the engine light came on again Sunday and there was excessive white smoke coming from the tailpipe this morning (Monday, February 15}. Drove it back to see about service and they have taken it in. Stay tuned for developments, but I am far from satisfied with this department, More

Bogus warranty I have a lonestar Ram truck with 14k milage the check engine light is on truck will only cruise 30 MPH , dealer just reset light truck worked about 1 I have a lonestar Ram truck with 14k milage the check engine light is on truck will only cruise 30 MPH , dealer just reset light truck worked about 10 min. The light came back on now they need to keep my tuck $35000 , and no loaner car no rental car , I have been in the long for 4 hours waiting for there shuttle to give me a ride home where I will have no vehicle. If the truck breaks again I will get a lawyer. Truck might be a Lemon , I am sure the service Dept. Sucks , where is my warranty? More

Service Department with major problems I had a great experience purchasing my vehicle from Clear Lake Jeep & Dodge. I have learned that there service department is very hard to deal with an I had a great experience purchasing my vehicle from Clear Lake Jeep & Dodge. I have learned that there service department is very hard to deal with and unreliable. I have dropped off my Jeep on one occasion with the understanding I would need it back in three days (note: they couldn't provide me with a rental until after determining the problem with the vehicle). When I came to pick it up the vehicle had never been looked at for the reason it was initially in, nor was the window crack fixed although we had made a claim. I have a package deal to have my oil changed with this dealership, but due to its poor service I find it better to just go somewhere else. I do not plan on buying another vehicle here. Hope to see changes at this location in the future. More

Great Service I live very far from this dealership however every time I need to bring my husbands truck for service the team there is always professional and willin I live very far from this dealership however every time I need to bring my husbands truck for service the team there is always professional and willing to go above and beyond to assist in my needs .... Thanks More

Dealership Review The dealership had a very welcoming atmosphere, and a very positive attitude from employees as I waited and was being helped to find a car. The dealership had a very welcoming atmosphere, and a very positive attitude from employees as I waited and was being helped to find a car. More

Left happy ... But not completely Mr. Vernon, the finance manager, was extremely helpful. Both him and Solomon were very friendly to me and my brother . However, I did not appreciate t Mr. Vernon, the finance manager, was extremely helpful. Both him and Solomon were very friendly to me and my brother . However, I did not appreciate the point where Solomon made it seem that we were looking at information for a used car off the Internet from a competing local dealership. Thanks to Mr. Vernon, he spoke to the right person and matched the competing price. I also have to go back for a second key(at my convenience.... Not fun) Overall, I love my new car! More

Found my vehicle The vehicle I was looking for was not on the lot. They went and found one and brought it in without the promise of a sale just I could look at it. Thi The vehicle I was looking for was not on the lot. They went and found one and brought it in without the promise of a sale just I could look at it. This was more than any of the other dealers I visited were willing to do. Thanks More