Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Pleasant and informative. The salesperson was very knowledgable regarding the vehicle and options. He went above and beyond in order to get me exactly what I wanted. The vehicl The salesperson was very knowledgable regarding the vehicle and options. He went above and beyond in order to get me exactly what I wanted. The vehicle was located and delivered ahead of schedule. More
Best Car Buying Experience! Went to Clear Lake Dodge Chrystler Jeep and had a very pleasant experience!! Danny helped me find the perfect Jeep Grand Cherokee and the dealership m Went to Clear Lake Dodge Chrystler Jeep and had a very pleasant experience!! Danny helped me find the perfect Jeep Grand Cherokee and the dealership made the experience great! They are truly about helping the customer find what they are looking for. I would 100% recommend this place to anyone looking for a new car! Ask for Danny! He is all about helping the customer get a a great deal and finding the right car for you! He didn't pressure me into anything which you can get a lot at other places. He was very knowledgable and helped me find the perfect suv. I will be recommending this place to everyone! More
Used Truck My salesman was very nice and competent. Experience was smooth no hidden useless fees as when I financed a vehicle for a relative three months later. My salesman was very nice and competent. Experience was smooth no hidden useless fees as when I financed a vehicle for a relative three months later. The only reason I didn't go to CLD was because they didn't have the vehicle he wanted. CLD gave me oil changes for 15 months for only $99. Wish I could of got that deal for my relative. More
Honest customer service!! Brandon and Patti are awesome to work with. They are so honest, which is super rare in the industry. It was so pleasant to work with them and incredib Brandon and Patti are awesome to work with. They are so honest, which is super rare in the industry. It was so pleasant to work with them and incredibly easy. If you want honesty, integrity and genuine care, they are the two to talk too. Thank you so much for everything you were willing to do for us! More
Horrible Service!!!! I purchased a 2016 Dodge Ram 2500 and was told the plates and tags would arrive in about 3 weeks. I became concerned when my paper tags were about to I purchased a 2016 Dodge Ram 2500 and was told the plates and tags would arrive in about 3 weeks. I became concerned when my paper tags were about to expire so I called and was told by the title clerk (Debbie) that she had not filled for the permanent plates yet because I needed a state inspection I was never told anything by the dealership and never got a call from her I had to call me them. So made an appointment with the dealership to have inspection done when I arrived I was told they had no one to do it how frustrating. Everyone there blames each other and other departments worst service ever. I was sold a vehicle that was not ready or state certified. More
Typical Bait and switch dealership Sales used "online" tool to lure me inside dealership and told me the car I was looking for just got sold. Mind you, there were two cars Sales promise Sales used "online" tool to lure me inside dealership and told me the car I was looking for just got sold. Mind you, there were two cars Sales promised me 40 minutes ago, now both got sold? More
I would never recommend this dealership. This dealership uses classic bait and switch methods to try and sell you a more expensive car. I went to the dealership interested in a low mile, use This dealership uses classic bait and switch methods to try and sell you a more expensive car. I went to the dealership interested in a low mile, used car they had listed online for a great price. I test drove the car, and was sat at a table by the salesman to go "talk to the sales manager". When he returned he informed me it had all been a big mistake, that the car I test drove was actually already sold. When I asked about 2 other cars I had seen listed, he quickly said they weren't available either, for various reasons. Then he proceeded to try and sell me a new car. I ended up leaving the dealership but quickly got a call from the used car sales manager offering me to test drive the car I had originally gone in to purchase. After explaining to him what had happened, he assured me they had some good, low mile used cars on the lot and asked me to return the next day to see him. I returned the next day and test drove a couple of cars and was interested in one of them. After being asked to sit and wait for another hour, he gave me an offer paper, and when I asked if I could take the offer letter home to discuss it with my spouse, he refused, saying the paper could not leave the dealership. Well thank you, but no thank you. I will not be pressured into such a huge purchase on the spot. Now, five days later every vehicle I was interested in, including the one I originally test drove and was later told it was already sold, are STILL listed for sale on the website for rock bottom prices. How many people go to the dealership interested in them only to be told, "oops, that car isn't available"? After my experience with the way they do business, I will never purchase a car from them and I will make sure I tell any and every person I know looking to buy a car to go elsewhere. More
Great service. Very friendly personnel Would recommend to friends. Worked with us on my trade in where other dealers would not. I would buy another vehicle from there again Would recommend to friends. Worked with us on my trade in where other dealers would not. I would buy another vehicle from there again More
Friendly people Everyone was very friendly and willing to help. I felt very welcome as soon as I walked in the door! Working in customer service myself, I enjoyed see Everyone was very friendly and willing to help. I felt very welcome as soon as I walked in the door! Working in customer service myself, I enjoyed seeing all the smiles. More
My first experience at clear lake dodge We were greeted by Baldemar outside. He instantly helped us with what we wanted. We were in the market for a Jeep Wrangler and he knew everything abou We were greeted by Baldemar outside. He instantly helped us with what we wanted. We were in the market for a Jeep Wrangler and he knew everything about them. Which helped ease us a lot. All my questions and concerns were answered. The whole experience can get frustrating or tense, but Baldemar kept us happy with his cheerful demeanor. Never once was he upset or rude. He worked with us and we left with a new jeep. Great experience and great employee!! More