Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,532 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,532 reviews
Verified Customer
July 17, 2023
Took my truck in for service, exceptional customer service! Adrian was knowledgeable and upfront about costs and expectations. Would definitely continue to service all my vehicles here! service! Adrian was knowledgeable and upfront about costs and expectations. Would definitely continue to service all my vehicles here! More
by lore21grim
Employees Worked With
Adrian, Madison Spencer, Sky Dejohn
July 16, 2023
Awesome experience. Great prices. Great sales person. This was the best experience we’ve ever had with a dealership. Great prices. Great sales person. This was the best experience we’ve ever had with a dealership. More
by JASMITH0776
Employees Worked With
Amber, Madison Spencer, Sky Dejohn
July 14, 2023
We are thrilled with our purchase. Big Star Dodge made the process of our purchase easy. Jerrid was great and was extremely helpful. We interacted with several people at the dealership Big Star Dodge made the process of our purchase easy. Jerrid was great and was extremely helpful. We interacted with several people at the dealership and everyone was so kind and welcoming More
by Mitzi58King
Employees Worked With
Jerrid Comeaux
July 14, 2023
Great service and a very pleasant experience on my last purchase. My sales rep was very proficient and used the time very efficiently to get me in and out in my new truck. purchase. My sales rep was very proficient and used the time very efficiently to get me in and out in my new truck. More
by rayjuman
Employees Worked With
Richard
June 10, 2023
The test drive and salespeople are incredible; the issue is the financing team. Somehow they entered my mother's birthdate wrong and then came back telling me we couldn't get approved for a reasonable rate. is the financing team. Somehow they entered my mother's birthdate wrong and then came back telling me we couldn't get approved for a reasonable rate. She then received calls from Amoco Credit Union telling her the birthdate needed to be entered correctly and that they must resubmit. The dealership resubmits, only to get the year wrong this time on the birthdate! They have a copy of our driver's licenses; how are they continuously submitting applications with the wrong birthdate? We both have over six hard queries on our credit reports from the various banks, most of which are two to the same bank as a result! This is ridiculous. I received a call just a few minutes ago (the next day) saying my birthdate needed to be corrected; they put the wrong year for me too! Strangely, my mother's 810 credit score and my 745 scores were not approved for a decent APR on a Jeep! That would make lots of sense with the birthdates being wrong multiple times! More
by WGUT
Employees Worked With
Wade, Manager of Finance
