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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,346 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,346 reviews
October 26, 2024
Service was ok. After pickup, my car was not washed and the oil notification was not reset. After pickup, my car was not washed and the oil notification was not reset. More
by leblanc521
Verified Customer
October 26, 2024
Great job on servicing our car. Thank you for your prompt service. Great and kind team Thank you for your prompt service. Great and kind team More
by marygarcia0521
Employees Worked With
October 25, 2024
Our experience with our salesman and the delivery of our Jeep was excellent and we would definitely refer our friends and family to your dealership! Jeep was excellent and we would definitely refer our friends and family to your dealership! More
by sammy.may
Employees Worked With
October 25, 2024
Quickly identified issues and worked with my warranty company for applicable payments and then completed repairs. Very happy with the service department on this visit. company for applicable payments and then completed repairs. Very happy with the service department on this visit. More
by steve.shepheard
Employees Worked With
Vincent
October 25, 2024
I am extremely disappointed in this dealership. I had 3 different people call/text me this week in regards to a vehicle I inquired about online. I asked to get the trade in value on my vehicle done I had 3 different people call/text me this week in regards to a vehicle I inquired about online. I asked to get the trade in value on my vehicle done before I drive up there. Not one of them followed up with me. The pricing looks good on the website but I'm not too sure if they really want to make a sale. I'm just amazed that not even 1 out of 3 followed up with me. This is a horrible way of running a business More
by J
Employees Worked With
Monica, Savanah, some other guy
October 23, 2024
Great experience! Loved staff and place. Wonderful people and great service at Big Star ⭐️ M Loved staff and place. Wonderful people and great service at Big Star ⭐️ M More
by mbhartman64
October 23, 2024
My Vehicle has a GPS device went in for a recall maintenance that lasted 5 days and the vehicle was never moved of the back parking lot..never received updates had to call 2 or perhaps 3 times did n maintenance that lasted 5 days and the vehicle was never moved of the back parking lot..never received updates had to call 2 or perhaps 3 times did never once received a call back from the maint. dept. More
by Francisco
Employees Worked With
Michael
