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Big Star Buick GMC - Service Center

Baytown, TX

4.0
299 Reviews

299 Reviews of Big Star Buick GMC - Service Center

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March 06, 2024

Prompt, informative personal who advised me of everything that would be taking place. Thorough work. More

by hlermajr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
March 05, 2024

I ‘m new with GMC the service that I recieve so far , make me very happy More

by gmcbufalo
Recommend Dealer
Yes
Employees Worked With
Dustin Brown. And Tim Day
March 03, 2024

Excellent fast service really reliable and they make sure to take care of your vehicle and yourself while you wait. More

by JRGABRIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
March 03, 2024

Victoria is the best service rep ever. Explains everything in detail. Makes me feel comfortable. More

by JAZMINPETSCH1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
March 02, 2024

I received EXCELLENT service while my oil change was being completed. Top notch service. I recommend Big Star Buick GMC to anyone who needs car service. Victoria greeted me as I walked in and was extrem More

by SHANNAFENLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
March 02, 2024

Great customer service Awesome communication Always on time as they said on service with vehicle More

by CRISNLINA37
Recommend Dealer
Yes
Employees Worked With
William Donaldson
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Went in for oil change. Andrea noticed another issue and notified us and assisted with warranty for repairs More

by jen1220alanis
Recommend Dealer
Yes
Employees Worked With
Andrea in Service Dept.
February 29, 2024

Best buying experience I've ever had. I'll be back for sure! Javonte provided excellent service ???? More

by sis4lfe
Recommend Dealer
Yes
Employees Worked With
Javonte Wright
February 24, 2024

Power issues with lift and oil recover equipment , tech had to go off site to source oil. It was an hour before we were notified of this. More

by CWARNER44
Recommend Dealer
No
Employees Worked With
Do not remember the name
February 23, 2024

Pricing was higher that dealer across the freeway and the work performed on my truck was not satisfactory I came home to clean oil off the exhaust that was causing a smell in the truck. More

by bmbmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin ,Brown
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