Back

Big Star Buick GMC - Service Center

Baytown, TX

3.9
273 Reviews

273 Reviews of Big Star Buick GMC - Service Center

Sort by
May 30, 2024

Love this place, great and good service always! Thumbs up. Thank You Big Star GMC!!! More

by CARLOSVEGASR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Zavalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I already filled one of these out. I left an extensive review and now I got another request for a review. Did you not get my first one? Scott Adams 832-652-6800 More

by SCOTTMADAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
May 30, 2024

It’s the management over the service center Joe is very rude. I feel more training will do him a lot of good because his customer service skills sucks More

by pbrantleyw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun
May 29, 2024

Customer oriented and great selection of vehicles and the salesman was fantastic.! I recommend this dealership to anyone looking for a new vehicle More

by ricky.steen
Recommend Dealer
Yes
Employees Worked With
Wesley salesman
May 29, 2024

Every one was very professional and help me in everway. VERONICA was very good at what she does. Thank you, Leamon Dawson More

by LEAMON1959
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Veronica
May 27, 2024

Always a good experience , time is always pretty close and they are always looking ahead More

by wesleytrevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 24, 2024

Great job by both the front office and the guys in the back. Such good that I bought a multi pack of oil changes More

by stevedellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

They were very quick and good at their job they were also very helpful to me More

by gio.ali03
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee
May 20, 2024

I have had my service done at Big Star from when I first bought my truck in 2017. It is service from people like Victoria is why I continue to go there. Thank you, Victoria! More

by TexasGen20T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Villarrea - Service Advisor
May 18, 2024

I took my truck in for service and received great service. I am completely satisfied More

by jamestodd.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
1
...