Big Star Buick GMC - Service Center

Dustin made my experience 5 star. He was very professional and throughly explained some extra maintenance that came up. That enabled me to make an informed choice on my repairs. Highl He was very professional and throughly explained some extra maintenance that came up. That enabled me to make an informed choice on my repairs. Highly recommend him and will ask for him in the future. More

Tires were not roatated as paid for. .. also asked them to check a rattle coming from underneath. They said they found nothing... after leaving my car was still rattling and my husband fo .. also asked them to check a rattle coming from underneath. They said they found nothing... after leaving my car was still rattling and my husband found that the heat shield had been damaged and was rattling under the car. This should have been easy to see if they would have actually looked. More

I was pleased with how easy it was to schedule the appointment on line and the way the service rep. greeted me once I arrived. Once the service was completed the vehicle was washed and ready to go. appointment on line and the way the service rep. greeted me once I arrived. Once the service was completed the vehicle was washed and ready to go. More

Poor service Poor service, no communication, and the mechanic did poor service on my vehicle! mechanic did poor service on my vehicle! More

Service was OK but it was the follow up. That was the problem. I lost my paperwork unfortunately. I sent three different messages to the service manager and whoever the person was that I dea That was the problem. I lost my paperwork unfortunately. I sent three different messages to the service manager and whoever the person was that I dealt with with no response whatsoever I was only asking them if they could could mail or email me copies of the service work done More

Prompt, informative personal who advised me of everything that would be taking place. Thorough work. that would be taking place. Thorough work. More

I ‘m new with GMC the service that I recieve so far , make me very happy make me very happy More

Excellent fast service really reliable and they make sure to take care of your vehicle and yourself while you wait. to take care of your vehicle and yourself while you wait. More

Victoria is the best service rep ever. Explains everything in detail. Makes me feel comfortable. Explains everything in detail. Makes me feel comfortable. More

I received EXCELLENT service while my oil change was being completed. Top notch service. I recommend Big Star Buick GMC to anyone who needs car service. Victoria greeted me as I walked in and was extrem being completed. Top notch service. I recommend Big Star Buick GMC to anyone who needs car service. Victoria greeted me as I walked in and was extremely helpful while guiding me with the paperwork. More